{"id":17730,"date":"2024-01-29T07:56:27","date_gmt":"2024-01-29T07:56:27","guid":{"rendered":"https:\/\/www.avision.com\/en\/?post_type=helpie_faq&#038;p=17730"},"modified":"2024-01-29T08:19:01","modified_gmt":"2024-01-29T08:19:01","slug":"image-problem-dirty-background","status":"publish","type":"helpie_faq","link":"https:\/\/www.avision.com\/en\/FAQs\/image-problem-dirty-background\/","title":{"rendered":"Image Problem: Dirty Background."},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"alignleft\"><img decoding=\"async\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2022\/09\/image-15.png\" alt=\"This image has an empty alt attribute; its file name is image-15.png\" \/><\/figure><\/div>\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">User Check<\/h2>\n\n\n\n<p>1. The problem may disappear after printing a few pages.<br>2. Check whether fixed distance of the dust on the paper and measure it,  33.1 mm is toner issue and 75.4 mm is drum issue, confirm and judge which one need to be replace.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"549\" height=\"215\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2022\/10\/image-3.png\" alt=\"\" class=\"wp-image-17750\" style=\"width:368px;height:144px\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2022\/10\/image-3.png 549w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2022\/10\/image-3-300x117.png 300w\" sizes=\"(max-width: 549px) 100vw, 549px\" \/><\/figure><\/div>\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>3. Replace drum unit.  <em><a rel=\"noreferrer noopener\" href=\"https:\/\/www.youtube.com\/embed\/yj1lAZ2IyQQ\" target=\"_blank\">&lt;Video Link&gt;<\/a><\/em><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"754\" height=\"256\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2022\/10\/image-1.png\" alt=\"\" class=\"wp-image-17633\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2022\/10\/image-1.png 754w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2022\/10\/image-1-300x102.png 300w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2022\/10\/image-1-600x204.png 600w\" sizes=\"(max-width: 754px) 100vw, 754px\" \/><\/figure><\/div>\n\n\n<div style=\"height:4px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>4. Replace toner unit. <em><a rel=\"noreferrer noopener\" href=\"https:\/\/www.youtube.com\/embed\/OElCFXLQHY4\" target=\"_blank\">&lt;Video Link&gt;<\/a><\/em><\/p>\n\n\n<div class=\"wp-block-image is-resized\">\n<figure class=\"alignleft size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"738\" height=\"254\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2022\/10\/image-2.png\" alt=\"\" class=\"wp-image-17635\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2022\/10\/image-2.png 738w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2022\/10\/image-2-300x103.png 300w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2022\/10\/image-2-600x207.png 600w\" sizes=\"(max-width: 738px) 100vw, 738px\" \/><\/figure><\/div>\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>5. There is dirt on the printer internal. wipe off the dirt.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"582\" height=\"357\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2022\/11\/image.png\" alt=\"\" class=\"wp-image-18057\" style=\"width:317px;height:194px\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2022\/11\/image.png 582w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2022\/11\/image-300x184.png 300w\" sizes=\"(max-width: 582px) 100vw, 582px\" \/><\/figure><\/div>","protected":false},"excerpt":{"rendered":"<p>User Check 1. The problem may disappear after printing a few pages.2. Check whether fixed distance of the dust on the paper and measure it, 33.1 mm is toner issue and 75.4 mm is drum issue, confirm and judge which one need to be replace. 3. Replace drum unit. &lt;Video Link&gt; 4. Replace toner unit. 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