
{"id":20971,"date":"2023-03-29T07:50:21","date_gmt":"2023-03-29T07:50:21","guid":{"rendered":"https:\/\/www.avision.com\/en\/?post_type=helpie_faq&#038;p=20971"},"modified":"2023-12-11T09:56:27","modified_gmt":"2023-12-11T09:56:27","slug":"error-code-3211e31-document-misfeed","status":"publish","type":"helpie_faq","link":"https:\/\/www.avision.com\/en\/FAQs\/error-code-3211e31-document-misfeed\/","title":{"rendered":"Error Code 3211(E31): Document Misfeed."},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">LED<\/h2>\n\n\n<div class=\"wp-block-image is-resized\">\n<figure class=\"alignleft size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"46\" height=\"64\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/E-31-1.gif\" alt=\"\" class=\"wp-image-21318\" \/><\/figure><\/div>\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">User Check<\/h2>\n\n\n\n<p>1. Make sure you have sorted and fanned the paper before loading the paper into the feeder. Then, adjust the paper guide according to the size of your original.<\/p>\n\n\n<div class=\"wp-block-image is-resized\">\n<figure class=\"alignleft size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"428\" height=\"458\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/04\/image-31.png\" alt=\"\" class=\"wp-image-21623\" style=\"aspect-ratio:0.9344978165938864;width:225px;height:auto\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/04\/image-31.png 428w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/04\/image-31-280x300.png 280w\" sizes=\"(max-width: 428px) 100vw, 428px\" \/><\/figure><\/div>\n\n<div class=\"wp-block-image is-resized\">\n<figure class=\"alignleft size-full\" id=\"block-db20a3c0-dc91-4bdf-9808-da59f09d28f3\"><img decoding=\"async\" loading=\"lazy\" width=\"330\" height=\"317\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-4-1.png\" alt=\"\" class=\"wp-image-21204\" style=\"aspect-ratio:1.0410094637223974;width:212px;height:auto\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-4-1.png 330w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-4-1-300x288.png 300w\" sizes=\"(max-width: 330px) 100vw, 330px\" \/><\/figure><\/div>\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>2. Align the edges of the documents in a step-like pattern.<\/p>\n\n\n<div class=\"wp-block-image is-resized\">\n<figure class=\"alignleft size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"400\" height=\"262\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-5.png\" alt=\"\" class=\"wp-image-20934\" style=\"aspect-ratio:1.5267175572519085;width:236px;height:auto\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-5.png 400w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-5-300x197.png 300w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/figure><\/div>\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>3. Or try to clean the ADF roller by wiping the rollers with a lint-free cloth slightly moistened with isopropyl alcohol (95%).<\/p>\n\n\n<div class=\"wp-block-image is-resized\">\n<figure class=\"alignleft size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"643\" height=\"527\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-22.png\" alt=\"\" class=\"wp-image-20974\" style=\"aspect-ratio:1.22011385199241;width:285px;height:auto\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-22.png 643w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-22-300x246.png 300w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-22-600x492.png 600w\" sizes=\"(max-width: 643px) 100vw, 643px\" \/><\/figure><\/div>\n\n\n<p><br><\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>4.Check if the roller can not rotate smoothly, it probably needs to be repaired, open the cover to take out the ADF roller and replace..<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"290\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/12\/image-3-1024x290.png\" alt=\"\" class=\"wp-image-26592\" style=\"aspect-ratio:3.5310344827586206;width:774px;height:auto\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/12\/image-3-1024x290.png 1024w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/12\/image-3-300x85.png 300w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/12\/image-3-768x218.png 768w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/12\/image-3-600x170.png 600w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/12\/image-3.png 1038w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>","protected":false},"excerpt":{"rendered":"<p>LED User Check 1. Make sure you have sorted and fanned the paper before loading the paper into the feeder. Then, adjust the paper guide according to the size of your original. 2. Align the edges of the documents in a step-like pattern. 3. Or try to clean the ADF roller by wiping the rollers [&hellip;]<\/p>\n","protected":false},"author":270,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":""},"helpie_faq_category":[414],"helpie_faq_group":[1230],"error_code":[1898],"symptom":[],"service_level":[1434],"av_faq_review":[],"_links":{"self":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq\/20971"}],"collection":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq"}],"about":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/types\/helpie_faq"}],"author":[{"embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/users\/270"}],"replies":[{"embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/comments?post=20971"}],"version-history":[{"count":22,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq\/20971\/revisions"}],"predecessor-version":[{"id":26735,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq\/20971\/revisions\/26735"}],"wp:attachment":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/media?parent=20971"}],"wp:term":[{"taxonomy":"helpie_faq_category","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq_category?post=20971"},{"taxonomy":"helpie_faq_group","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq_group?post=20971"},{"taxonomy":"error_code","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/error_code?post=20971"},{"taxonomy":"symptom","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/symptom?post=20971"},{"taxonomy":"service_level","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/service_level?post=20971"},{"taxonomy":"av_faq_review","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/av_faq_review?post=20971"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}