{"id":21048,"date":"2023-03-29T07:42:38","date_gmt":"2023-03-29T07:42:38","guid":{"rendered":"https:\/\/www.avision.com\/en\/?post_type=helpie_faq&#038;p=21048"},"modified":"2024-01-05T06:04:03","modified_gmt":"2024-01-05T06:04:03","slug":"error-code-3101-multi-feed-error","status":"publish","type":"helpie_faq","link":"https:\/\/www.avision.com\/en\/FAQs\/error-code-3101-multi-feed-error\/","title":{"rendered":"Error Code 3101: Multi-Feed Error."},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Icon<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"533\" height=\"667\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/01\/image-13.png\" alt=\"\" class=\"wp-image-27291\" style=\"aspect-ratio:0.7991004497751124;width:209px;height:auto\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/01\/image-13.png 533w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/01\/image-13-240x300.png 240w\" sizes=\"(max-width: 533px) 100vw, 533px\" \/><\/figure><\/div>\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">User Check<\/h2>\n\n\n\n<p>1. Press the ADF Release button to open the front cover.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"651\" height=\"481\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-55.png\" alt=\"\" class=\"wp-image-21059\" style=\"aspect-ratio:1.3534303534303533;width:354px;height:auto\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-55.png 651w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-55-300x222.png 300w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-55-600x443.png 600w\" sizes=\"(max-width: 651px) 100vw, 651px\" \/><\/figure><\/div>\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>2. Remove the multi-feed paper and then close the front cover.<br>3. If the problem still occurs, try to clean the reverse roller by wiping it with a lint-free cloth slightly moistened with isopropyl alcohol (95%), just open the cover then pick up the reverse roller.<br><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"601\" height=\"295\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-52.png\" alt=\"\" class=\"wp-image-21050\" style=\"aspect-ratio:2.0372881355932204;width:457px;height:auto\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-52.png 601w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-52-300x147.png 300w\" sizes=\"(max-width: 601px) 100vw, 601px\" \/><\/figure><\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"652\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/12\/image-8-1024x652.png\" alt=\"\" class=\"wp-image-26624\" style=\"aspect-ratio:1.570221752903907;width:557px;height:auto\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/12\/image-8-1024x652.png 1024w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/12\/image-8-300x191.png 300w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/12\/image-8-768x489.png 768w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/12\/image-8-1320x841.png 1320w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/12\/image-8-600x382.png 600w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/12\/image-8.png 1487w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>4. Or if the roller has been worn out, replace the reverse roller.<\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>5. Make sure that paper has been fanned before loading the paper into the feeder. Adjust the paper guide to fit your document.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"428\" height=\"458\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-10.png\" alt=\"\" class=\"wp-image-20945\" style=\"aspect-ratio:0.9344978165938864;width:206px;height:auto\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-10.png 428w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-10-280x300.png 280w\" sizes=\"(max-width: 428px) 100vw, 428px\" \/><\/figure><\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"311\" height=\"339\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-49.png\" alt=\"\" class=\"wp-image-21042\" style=\"aspect-ratio:0.9174041297935103;width:187px;height:auto\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-49.png 311w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-49-275x300.png 275w\" sizes=\"(max-width: 311px) 100vw, 311px\" \/><\/figure><\/div>\n\n\n<p><br><\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>6. Or you may reduce the number of sheets of your document.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Icon User Check 1. Press the ADF Release button to open the front cover. 2. Remove the multi-feed paper and then close the front cover.3. If the problem still occurs, try to clean the reverse roller by wiping it with a lint-free cloth slightly moistened with isopropyl alcohol (95%), just open the cover then pick 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