
{"id":22522,"date":"2023-07-04T03:05:42","date_gmt":"2023-07-04T03:05:42","guid":{"rendered":"https:\/\/www.avision.com\/en\/?post_type=helpie_faq&#038;p=22522"},"modified":"2024-04-10T07:58:24","modified_gmt":"2024-04-10T07:58:24","slug":"error-code-3211-document-misfeed-3","status":"publish","type":"helpie_faq","link":"https:\/\/www.avision.com\/en\/FAQs\/error-code-3211-document-misfeed-3\/","title":{"rendered":"Error Code 3211: Document Misfeed."},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Icon<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"533\" height=\"667\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/01\/image-14.png\" alt=\"\" class=\"wp-image-27300\" style=\"aspect-ratio:0.7991004497751124;width:224px;height:auto\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/01\/image-14.png 533w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/01\/image-14-240x300.png 240w\" sizes=\"(max-width: 533px) 100vw, 533px\" \/><\/figure><\/div>\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Trouble Shooting<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Step<\/td><td>Cause<\/td><td>Solution<\/td><td>Parts<\/td><\/tr><tr><td>1<\/td><td>ADF roller defective.<\/td><td>Replace the <a href=\"https:\/\/www.avision.com\/en\/FAQs\/picture-basead370#ADF%20roller\" target=\"_blank\" rel=\"noreferrer noopener\">ADF roller<\/a> or <a href=\"https:\/\/www.avision.com\/en\/FAQs\/picture-basead370#Pick%20up%20roller\" target=\"_blank\" rel=\"noreferrer noopener\">pick up roller.<\/a><\/td><td>ADF roller <em><a href=\"https:\/\/www.avision.com\/en\/FAQs\/service-parts-picture-basead370#002-A993-0-SP\" target=\"_blank\" rel=\"noreferrer noopener\">(002-A993-0-SP)<\/a><\/em><br>Pick up roller <em><a href=\"https:\/\/www.avision.com\/en\/FAQs\/service-parts-picture-basead370#002-A403-0-SP\" target=\"_blank\" rel=\"noreferrer noopener\">(002-A403-0-SP)<\/a><\/em><\/td><\/tr><tr><td>2<\/td><td>Press arm defective.<\/td><td>Replace the <a href=\"https:\/\/www.avision.com\/en\/FAQs\/picture-basead370#Press\" target=\"_blank\" rel=\"noreferrer noopener\">press part.<\/a><\/td><td>Press <em><a href=\"https:\/\/www.avision.com\/en\/FAQs\/service-parts-picture-basead370#002-7872-0-SP\" target=\"_blank\" rel=\"noreferrer noopener\">(002-7872-0-SP)<\/a><\/em><\/td><\/tr><tr><td>3<\/td><td>Paper in sensor defective.<\/td><td>Replace the <a rel=\"noreferrer noopener\" href=\"https:\/\/www.avision.com\/en\/FAQs\/picture-basead370#Paper%20in%20sensor\" target=\"_blank\">paper in sensor.<\/a><br><em><a rel=\"noreferrer noopener\" href=\"https:\/\/www.youtube.com\/embed\/Abdn4lZUFfQ\" data-type=\"link\" data-id=\"https:\/\/www.youtube.com\/embed\/Abdn4lZUFfQ\" target=\"_blank\">&lt;Video Link&gt;<\/a><\/em><\/td><td>Paper in sensor <em><a href=\"https:\/\/www.avision.com\/en\/FAQs\/service-parts-picture-basead370#007-0079-0-SP\" target=\"_blank\" rel=\"noreferrer noopener\">(007-0079-0-SP)<\/a><\/em><\/td><\/tr><tr><td>4<\/td><td>Pick up motor defective.<\/td><td>Replace the <a href=\"https:\/\/www.avision.com\/en\/FAQs\/picture-basead370#Pick%20up%20motor\">Pick up motor. <\/a><br><em><a href=\"https:\/\/www.youtube.com\/embed\/lP5EnVekJAk\" target=\"_blank\" rel=\"noreferrer noopener\">&lt;Video Link&gt;<\/a><\/em><\/td><td>Pick up motor <em><a href=\"https:\/\/www.avision.com\/en\/FAQs\/service-parts-picture-basead370#003-8281-0-SP\" target=\"_blank\" rel=\"noreferrer noopener\">(003-8281-0-SP)<\/a><\/em><\/td><\/tr><tr><td>5<\/td><td>Main broad defective.<\/td><td>Replace the Main board <a href=\"https:\/\/www.avision.com\/en\/FAQs\/picture-basead370#MBA839%20(main%20broad)\">MBA839. <\/a><br><em><a href=\"https:\/\/www.youtube.com\/embed\/12-JIHajbuc\" target=\"_blank\" rel=\"noreferrer noopener\">&lt;Video Link&gt;<\/a><\/em><\/td><td>Main board <br>AD370 <em><a href=\"https:\/\/www.avision.com\/en\/FAQs\/service-parts-picture-basead370#004-3598-9-SP%20&amp;%20004-3598A-9-SP%20&amp;%20004-3598B-9-SP%20&amp;%20004-3598C-9-SP%20&amp;%20004-3598D-9-SP%20&amp;%20004-3598E-9-SP\" target=\"_blank\" rel=\"noreferrer noopener\">(004-3598-9-SP)<\/a><\/em><br>AD370N <em><a href=\"https:\/\/www.avision.com\/en\/FAQs\/service-parts-picture-basead370#004-3598-9-SP%20&amp;%20004-3598A-9-SP%20&amp;%20004-3598B-9-SP%20&amp;%20004-3598C-9-SP%20&amp;%20004-3598D-9-SP%20&amp;%20004-3598E-9-SP\" target=\"_blank\" rel=\"noreferrer noopener\">(004-3598A-9-SP)<\/a><\/em><br>AD370WN <em><a href=\"https:\/\/www.avision.com\/en\/FAQs\/service-parts-picture-basead370#004-3598-9-SP%20&amp;%20004-3598A-9-SP%20&amp;%20004-3598B-9-SP%20&amp;%20004-3598C-9-SP%20&amp;%20004-3598D-9-SP%20&amp;%20004-3598E-9-SP\" target=\"_blank\" rel=\"noreferrer noopener\">(004-3598B-9-SP)<\/a><\/em><br>AD350 <em><a href=\"https:\/\/www.avision.com\/en\/FAQs\/service-parts-picture-basead370#004-3598-9-SP%20&amp;%20004-3598A-9-SP%20&amp;%20004-3598B-9-SP%20&amp;%20004-3598C-9-SP%20&amp;%20004-3598D-9-SP%20&amp;%20004-3598E-9-SP\">(004-3598C-9-SP)<\/a><\/em><br>AD350N <em><a href=\"https:\/\/www.avision.com\/en\/FAQs\/service-parts-picture-basead370#004-3598-9-SP%20&amp;%20004-3598A-9-SP%20&amp;%20004-3598B-9-SP%20&amp;%20004-3598C-9-SP%20&amp;%20004-3598D-9-SP%20&amp;%20004-3598E-9-SP\" target=\"_blank\" rel=\"noreferrer noopener\">(004-3598D-9-SP)<\/a><\/em><br>AD350WN <em><a href=\"https:\/\/www.avision.com\/en\/FAQs\/service-parts-picture-basead370#004-3598-9-SP%20&amp;%20004-3598A-9-SP%20&amp;%20004-3598B-9-SP%20&amp;%20004-3598C-9-SP%20&amp;%20004-3598D-9-SP%20&amp;%20004-3598E-9-SP\" target=\"_blank\" rel=\"noreferrer noopener\">(004-3598E-9-SP)<\/a><\/em><\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Icon Trouble Shooting Step Cause Solution Parts 1 ADF roller defective. Replace the ADF roller or pick up roller. ADF roller (002-A993-0-SP)Pick up roller (002-A403-0-SP) 2 Press arm defective. Replace the press part. Press (002-7872-0-SP) 3 Paper in sensor defective. Replace the paper in sensor.&lt;Video Link&gt; Paper in sensor (007-0079-0-SP) 4 Pick up motor defective. [&hellip;]<\/p>\n","protected":false},"author":270,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":""},"helpie_faq_category":[1496],"helpie_faq_group":[1804,1330],"error_code":[1783],"symptom":[],"service_level":[1435],"av_faq_review":[],"_links":{"self":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq\/22522"}],"collection":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq"}],"about":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/types\/helpie_faq"}],"author":[{"embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/users\/270"}],"replies":[{"embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/comments?post=22522"}],"version-history":[{"count":6,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq\/22522\/revisions"}],"predecessor-version":[{"id":29524,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq\/22522\/revisions\/29524"}],"wp:attachment":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/media?parent=22522"}],"wp:term":[{"taxonomy":"helpie_faq_category","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq_category?post=22522"},{"taxonomy":"helpie_faq_group","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq_group?post=22522"},{"taxonomy":"error_code","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/error_code?post=22522"},{"taxonomy":"symptom","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/symptom?post=22522"},{"taxonomy":"service_level","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/service_level?post=22522"},{"taxonomy":"av_faq_review","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/av_faq_review?post=22522"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}