
{"id":26712,"date":"2023-12-11T09:01:37","date_gmt":"2023-12-11T09:01:37","guid":{"rendered":"https:\/\/www.avision.com\/en\/?post_type=helpie_faq&#038;p=26712"},"modified":"2023-12-13T01:32:19","modified_gmt":"2023-12-13T01:32:19","slug":"error-code-3101-multi-feed-error-8","status":"publish","type":"helpie_faq","link":"https:\/\/www.avision.com\/en\/FAQs\/error-code-3101-multi-feed-error-8\/","title":{"rendered":"Error Code 3101: Multi-Feed Error"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Icon<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"296\" height=\"362\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/12\/image-25.png\" alt=\"\" class=\"wp-image-26770\" style=\"aspect-ratio:0.8176795580110497;width:173px;height:auto\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/12\/image-25.png 296w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/12\/image-25-245x300.png 245w\" sizes=\"(max-width: 296px) 100vw, 296px\" \/><\/figure><\/div>\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">User Check<\/h2>\n\n\n\n<p>1. Press the ADF Release button to open the front cover.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"269\" height=\"290\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/12\/image-19.png\" alt=\"\" class=\"wp-image-26719\" style=\"aspect-ratio:0.9275862068965517;width:170px;height:auto\" \/><\/figure><\/div>\n\n\n<div style=\"height:9px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>2. Remove all the multi-feed paper, and then close the front cover.<br>3. If the problem still occurs, try to clean the friction roller by a soft cloth slightly moistened with isopropyl alcohol (95%).<\/p>\n\n\n<div class=\"wp-block-image is-resized\">\n<figure class=\"alignleft size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"362\" height=\"396\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-9.png\" alt=\"\" class=\"wp-image-20944\" style=\"aspect-ratio:0.9141414141414141;width:247px;height:auto\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-9.png 362w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-9-274x300.png 274w\" sizes=\"(max-width: 362px) 100vw, 362px\" \/><\/figure><\/div>\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>4. Or if the friction roller has been worn out, raising the pad to open and take out the friction roller and replace..<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"484\" height=\"335\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/12\/image-2.png\" alt=\"\" class=\"wp-image-26591\" style=\"aspect-ratio:1.4447761194029851;width:301px;height:auto\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/12\/image-2.png 484w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/12\/image-2-300x208.png 300w\" sizes=\"(max-width: 484px) 100vw, 484px\" \/><\/figure><\/div>\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>5. Make sure you have sorted and fanned the paper before loading the paper into the feeder. Then, adjust the paper guide according to the size of your original.<\/p>\n\n\n<div class=\"wp-block-image is-resized\">\n<figure class=\"alignleft size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"428\" height=\"458\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-10.png\" alt=\"\" class=\"wp-image-20945\" style=\"aspect-ratio:0.9344978165938864;width:227px;height:auto\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-10.png 428w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-10-280x300.png 280w\" sizes=\"(max-width: 428px) 100vw, 428px\" \/><\/figure><\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"293\" height=\"284\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/12\/image-18.png\" alt=\"\" class=\"wp-image-26718\" style=\"aspect-ratio:1.0316901408450705;width:218px;height:auto\" \/><\/figure><\/div>\n\n\n<div style=\"height:9px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>6. Align the edges of the documents in a step-like pattern.<\/p>\n\n\n<div class=\"wp-block-image is-resized\">\n<figure class=\"alignleft size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"400\" height=\"262\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-5.png\" alt=\"\" class=\"wp-image-20934\" style=\"aspect-ratio:1.5267175572519085;width:269px;height:auto\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-5.png 400w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-5-300x197.png 300w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/figure><\/div>\n\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Icon User Check 1. Press the ADF Release button to open the front cover. 2. Remove all the multi-feed paper, and then close the front cover.3. If the problem still occurs, try to clean the friction roller by a soft cloth slightly moistened with isopropyl alcohol (95%). 4. Or if the friction roller has been [&hellip;]<\/p>\n","protected":false},"author":270,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":""},"helpie_faq_category":[414],"helpie_faq_group":[1235,1806],"error_code":[1769],"symptom":[],"service_level":[1434],"av_faq_review":[],"_links":{"self":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq\/26712"}],"collection":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq"}],"about":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/types\/helpie_faq"}],"author":[{"embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/users\/270"}],"replies":[{"embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/comments?post=26712"}],"version-history":[{"count":3,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq\/26712\/revisions"}],"predecessor-version":[{"id":26771,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq\/26712\/revisions\/26771"}],"wp:attachment":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/media?parent=26712"}],"wp:term":[{"taxonomy":"helpie_faq_category","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq_category?post=26712"},{"taxonomy":"helpie_faq_group","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq_group?post=26712"},{"taxonomy":"error_code","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/error_code?post=26712"},{"taxonomy":"symptom","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/symptom?post=26712"},{"taxonomy":"service_level","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/service_level?post=26712"},{"taxonomy":"av_faq_review","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/av_faq_review?post=26712"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}