{"id":29706,"date":"2024-04-18T07:21:25","date_gmt":"2024-04-18T07:21:25","guid":{"rendered":"https:\/\/www.avision.com\/en\/?post_type=helpie_faq&#038;p=29706"},"modified":"2024-04-29T11:24:05","modified_gmt":"2024-04-29T11:24:05","slug":"error-code-3101-multi-feed-error-10","status":"publish","type":"helpie_faq","link":"https:\/\/www.avision.com\/en\/FAQs\/error-code-3101-multi-feed-error-10\/","title":{"rendered":"Error Code 3101: Multi-Feed Error."},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Icon<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"340\" height=\"427\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/04\/image-18.png\" alt=\"\" class=\"wp-image-29707\" style=\"aspect-ratio:0.7962529274004684;width:228px;height:auto\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/04\/image-18.png 340w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/04\/image-18-239x300.png 239w\" sizes=\"(max-width: 340px) 100vw, 340px\" \/><\/figure><\/div>\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">User Check<\/h2>\n\n\n\n<p>1. Open the upper base.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"759\" height=\"617\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/04\/image-7.png\" alt=\"\" class=\"wp-image-29690\" style=\"aspect-ratio:1.2301458670988654;width:371px;height:auto\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/04\/image-7.png 759w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/04\/image-7-300x244.png 300w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/04\/image-7-600x488.png 600w\" sizes=\"(max-width: 759px) 100vw, 759px\" \/><\/figure><\/div>\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>2. Removal the multi feed paper, then close the upper base.<br>3. If the problem still happen, try to clean the friction roller by clean wipe cloth with isopropyl alcohol (95%).<\/p>\n\n\n\n<p>Friction roller: Open the friction roller cover and take out the friction roller.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"231\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/04\/image-10-1024x231.png\" alt=\"\" class=\"wp-image-29694\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/04\/image-10-1024x231.png 1024w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/04\/image-10-300x68.png 300w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/04\/image-10-768x174.png 768w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/04\/image-10-1536x347.png 1536w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/04\/image-10-1320x298.png 1320w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/04\/image-10-600x136.png 600w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/04\/image-10.png 1881w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>4.Or else replace the friction roller.<br>5. And ensure you had sort and fan the paper before you put the paper on the tray and fix the paper feeding by side guide.<\/p>\n\n\n<div class=\"wp-block-image is-resized\">\n<figure class=\"alignleft size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"428\" height=\"458\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-10.png\" alt=\"\" class=\"wp-image-20945\" style=\"aspect-ratio:0.9344978165938864;width:243px;height:auto\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-10.png 428w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2023\/03\/image-10-280x300.png 280w\" sizes=\"(max-width: 428px) 100vw, 428px\" \/><\/figure><\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" width=\"645\" height=\"517\" src=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/04\/image-11.png\" alt=\"\" class=\"wp-image-29695\" style=\"aspect-ratio:1.2475822050290135;width:300px;height:auto\" srcset=\"https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/04\/image-11.png 645w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/04\/image-11-300x240.png 300w, https:\/\/www.avision.com\/en\/wp-content\/uploads\/2024\/04\/image-11-600x481.png 600w\" sizes=\"(max-width: 645px) 100vw, 645px\" \/><\/figure><\/div>","protected":false},"excerpt":{"rendered":"<p>Icon User Check 1. Open the upper base. 2. Removal the multi feed paper, then close the upper base.3. If the problem still happen, try to clean the friction roller by clean wipe cloth with isopropyl alcohol (95%). Friction roller: Open the friction roller cover and take out the friction roller. 4.Or else replace the [&hellip;]<\/p>\n","protected":false},"author":270,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":""},"helpie_faq_category":[414],"helpie_faq_group":[1811],"error_code":[1769],"symptom":[],"service_level":[1434],"av_faq_review":[],"_links":{"self":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq\/29706"}],"collection":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq"}],"about":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/types\/helpie_faq"}],"author":[{"embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/users\/270"}],"replies":[{"embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/comments?post=29706"}],"version-history":[{"count":1,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq\/29706\/revisions"}],"predecessor-version":[{"id":29708,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq\/29706\/revisions\/29708"}],"wp:attachment":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/media?parent=29706"}],"wp:term":[{"taxonomy":"helpie_faq_category","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq_category?post=29706"},{"taxonomy":"helpie_faq_group","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq_group?post=29706"},{"taxonomy":"error_code","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/error_code?post=29706"},{"taxonomy":"symptom","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/symptom?post=29706"},{"taxonomy":"service_level","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/service_level?post=29706"},{"taxonomy":"av_faq_review","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/av_faq_review?post=29706"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}