{"id":33260,"date":"2025-05-06T05:57:29","date_gmt":"2025-05-06T05:57:29","guid":{"rendered":"https:\/\/www.avision.com\/en\/?post_type=helpie_faq&p=33260"},"modified":"2025-05-06T06:00:40","modified_gmt":"2025-05-06T06:00:40","slug":"error-code-2013-paper-jampick-up-5","status":"publish","type":"helpie_faq","link":"https:\/\/www.avision.com\/en\/FAQs\/error-code-2013-paper-jampick-up-5\/","title":{"rendered":"Error Code 2013: Paper Jam(Pick Up)."},"content":{"rendered":"\n

Icon<\/h2>\n\n\n
\n
\"\"<\/figure><\/div>\n\n\n
<\/div>\n\n\n\n

Trouble Shooting<\/h2>\n\n\n\n
Step<\/td>Cause<\/td>Solution<\/td>Parts<\/td><\/tr>
1<\/td>Paper gap sensor defective.<\/td>Replace the gap sensor SBA261<\/a>.<\/td>Ultrasonic receiver broad (004-2997-9-SP)<\/a><\/em><\/td><\/tr>
2<\/td>Pick up motor defective.<\/td>Replace the pick up motor<\/a>.<\/td>Pick up motor (065-0213-9-SP)<\/a><\/em><\/td><\/tr>
3<\/td>ADF motor defective.<\/td>Replace the ADF motor.<\/a><\/td>ADF motor (065-0206-9-SP)<\/a><\/em><\/td><\/tr>
4<\/td>Main broad defective.<\/td>Replace the main board MBA872.<\/a><\/td>Main board
AD8150 (004-3407-9-SP)<\/a><\/em>
AD8150N (004-3407A-9-SP)<\/em><\/a>
AD8150NP (004-3407B-9-SP)<\/em><\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"

Icon Trouble Shooting Step Cause Solution Parts 1 Paper gap sensor defective. Replace the gap sensor SBA261. Ultrasonic receiver broad (004-2997-9-SP) 2 Pick up motor defective. Replace the pick up motor. Pick up motor (065-0213-9-SP) 3 ADF motor defective. Replace the ADF motor. ADF motor (065-0206-9-SP) 4 Main broad defective. Replace the main board MBA872. […]<\/p>\n","protected":false},"author":270,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":""},"helpie_faq_category":[1496],"helpie_faq_group":[1812,2516],"error_code":[1767],"symptom":[],"service_level":[1435],"av_faq_review":[],"_links":{"self":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq\/33260"}],"collection":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq"}],"about":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/types\/helpie_faq"}],"author":[{"embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/users\/270"}],"replies":[{"embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/comments?post=33260"}],"version-history":[{"count":1,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq\/33260\/revisions"}],"predecessor-version":[{"id":33262,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq\/33260\/revisions\/33262"}],"wp:attachment":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/media?parent=33260"}],"wp:term":[{"taxonomy":"helpie_faq_category","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq_category?post=33260"},{"taxonomy":"helpie_faq_group","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/helpie_faq_group?post=33260"},{"taxonomy":"error_code","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/error_code?post=33260"},{"taxonomy":"symptom","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/symptom?post=33260"},{"taxonomy":"service_level","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/service_level?post=33260"},{"taxonomy":"av_faq_review","embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/av_faq_review?post=33260"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}