{"id":17785,"date":"2022-10-18T07:31:24","date_gmt":"2022-10-18T07:31:24","guid":{"rendered":"https:\/\/www.avision.com\/en\/?page_id=17785"},"modified":"2024-10-17T06:31:55","modified_gmt":"2024-10-17T06:31:55","slug":"help-center","status":"publish","type":"page","link":"https:\/\/www.avision.com\/en\/contact-us\/help-center\/","title":{"rendered":"Help Center"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"17785\" class=\"elementor elementor-17785\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bebffdc elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"bebffdc\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7d6e085 elementor-invisible\" data-id=\"7d6e085\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d721e42 elementor-widget elementor-widget-heading\" data-id=\"d721e42\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-xl\">Help Center<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2032831 elementor-widget elementor-widget-text-editor\" data-id=\"2032831\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Find answers to\u00a0frequently asked questions about Avision products.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<main class=\"elementor-element elementor-element-8433a92 e-flex e-con-boxed e-con\" data-id=\"8433a92\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0650ebf elementor-widget elementor-widget-spacer\" data-id=\"0650ebf\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41b1d1e elementor-mobile-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"41b1d1e\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.avision.com\/en\/translate-faqs\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-question-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">How to have your web browser translate Avision product FAQs?  \u276f\u276f Click here<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dfc98f elementor-widget elementor-widget-heading\" data-id=\"4dfc98f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u258dFAQ Assist<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb4bf3e elementor-widget elementor-widget-wpforms\" data-id=\"cb4bf3e\" data-element_type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-15952\"><form id=\"wpforms-form-15952\" class=\"wpforms-validate wpforms-form\" data-formid=\"15952\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/17785\" data-token=\"7540797dc438a169470309084046b602\" data-token-time=\"1779525475\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-15952-field_1-container\" class=\"wpforms-field wpforms-field-select wpforms-one-half wpforms-firstwpforms-one-half wpforms-first wpforms-conditional-trigger wpforms-field-select-style-classic\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-15952-field_1\">Model Name<\/label><select id=\"wpforms-15952-field_1\" class=\"wpforms-field-medium\" name=\"wpforms[fields][1]\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>Select<\/option><option value=\"AV332 series\" >AV332 series<\/option><option value=\"AD340G series\" >AD340G series<\/option><option value=\"AD340GF series\" >AD340GF series<\/option><option value=\"AD345G series\" >AD345G series<\/option><option value=\"AD345GF series\" >AD345GF series<\/option><option value=\"AD350 series\" >AD350 series<\/option><option value=\"AD360G series\" >AD360G series<\/option><option value=\"AD370 series\" >AD370 series<\/option><option value=\"AD370F series\" >AD370F series<\/option><option value=\"AD380 series\" >AD380 series<\/option><option value=\"AD3100 series\" >AD3100 series<\/option><option value=\"AD6090 series\" >AD6090 series<\/option><option value=\"AD8120 series\" >AD8120 series<\/option><option value=\"AD8120U series\" >AD8120U series<\/option><option value=\"AD8130z series\" >AD8130z series<\/option><option value=\"AD8150 series\" >AD8150 series<\/option><option value=\"AD8150z series\" >AD8150z series<\/option><option value=\"AP30 series\" >AP30 series<\/option><option value=\"AP4x series\" >AP4x series<\/option><option value=\"AM30 series\" >AM30 series<\/option><option value=\"AM4x series\" >AM4x series<\/option><option value=\"AM56 series\" >AM56 series<\/option><option value=\"AM76 series\" >AM76 series<\/option><\/select><\/div><div id=\"wpforms-15952-field_3-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half wpforms-conditional-trigger\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-15952-field_3\">S\/N<\/label><input type=\"text\" id=\"wpforms-15952-field_3\" class=\"wpforms-field-medium\" name=\"wpforms[fields][3]\" ><\/div><div id=\"wpforms-15952-field_8-container\" class=\"wpforms-field wpforms-field-html wpforms-conditional-field wpforms-conditional-hide\" data-field-id=\"8\"><div id=\"wpforms-15952-field_8\">\u258ePlease select the Error Code or Symptom.<\/div><\/div><div id=\"wpforms-15952-field_4-container\" class=\"wpforms-field wpforms-field-select wpforms-one-half wpforms-first wpforms-field-select-style-classic\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-15952-field_4\">Error Code<\/label><select id=\"wpforms-15952-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>Select<\/option><option value=\"Select\" >Select<\/option><\/select><\/div><div id=\"wpforms-15952-field_5-container\" class=\"wpforms-field wpforms-field-select wpforms-one-half wpforms-one-halfwpforms-one-half wpforms-field-select-style-classic\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-15952-field_5\">Symptom<\/label><select id=\"wpforms-15952-field_5\" class=\"wpforms-field-medium\" name=\"wpforms[fields][5]\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>Select<\/option><option value=\"Select\" >Select<\/option><\/select><\/div><div id=\"wpforms-15952-field_9-container\" class=\"wpforms-field wpforms-field-hidden\" data-field-id=\"9\"><input type=\"hidden\" id=\"wpforms-15952-field_9\" name=\"wpforms[fields][9]\" value=\"20mPLRsrJ86GKxcQ\"><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"15952\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/pages\/17785\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-15952\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><\/div><\/form><\/div>  <!-- .wpforms-container -->\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e62d52 elementor-widget elementor-widget-shortcode\" data-id=\"4e62d52\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8946886 elementor-widget elementor-widget-spacer\" data-id=\"8946886\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/main>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Help Center Find answers to\u00a0frequently asked questions about Avision products. How to have your web browser translate Avision product FAQs? \u276f\u276f Click here \u258dFAQ Assist Please enable JavaScript in your browser to complete this form.Model NameSelectAV332 seriesAD340G seriesAD340GF seriesAD345G seriesAD345GF seriesAD350 seriesAD360G seriesAD370 seriesAD370F seriesAD380 seriesAD3100 seriesAD6090 seriesAD8120 seriesAD8120U seriesAP30 seriesAP4x seriesAM30 seriesAM4x seriesAM56 seriesAM76 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":7208,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"ocean_post_layout":"full-screen","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"on","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"on","ocean_custom_footer_template":"0","footnotes":""},"_links":{"self":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/pages\/17785"}],"collection":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/comments?post=17785"}],"version-history":[{"count":65,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/pages\/17785\/revisions"}],"predecessor-version":[{"id":31820,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/pages\/17785\/revisions\/31820"}],"up":[{"embeddable":true,"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/pages\/7208"}],"wp:attachment":[{"href":"https:\/\/www.avision.com\/en\/wp-json\/wp\/v2\/media?parent=17785"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}