Error Code 200000: Multi-Feed Error.
User Check 1. Check if paper in the tray exceeds capacity, try to reduce some paper.2. Check if paper loaded into the tray correctly.3. Turn the paper upside down or…
Image Problem: The Color Fades Down Gradually.
User Check 1. 4. Replace toner unit.
Image Problem: Dirty Background.
User Check 1. The problem may disappear after printing a few pages. 2. Check whether fixed distance of the dust on the paper and measure it, 33.1 mm is toner…
Image Problem: White Spots.
User Check 1. There is dirt on the printer internal. wipe off the dirt on the paper path or roller. 2. Check whether fixed distance of the dust on the…
Why can I still see scanned images deleted from Internet Explorer?
Certain Internet Explorer 7 or 8 SP2 has particular problem to delete selected files and they reappear on SD Card. You can delete through LCD Preview and Delete or through…
Why can’t I see my recently scanned images?
Click the “Refresh” button of your browser or delete all browser session cache.
Why are my files are no longer accessible through the Wi-Fi connection?
If using a microSD card, do not remove the microSD card while you are connected via Wi-Fi. If you have done so, you must restart the scanner to reconnect with…
My browser can’t access the Avision PhotoView window and the Avision PhotoView slideshow window?
It is probably the proxy settings has been enabled in your device’s browser or the URL address of your default page contains “https”. In these cases, please enter http://www.google.com or…
Why can’t I connect to my email or other web related locations/programs after disconnecting from the scanner Wi-Fi network?
To resume your normal Wi-Fi connection, be sure to re-connect your computer, tablet or phone to your usual local Wi-Fi network when you are finished with your scanner connection.
Will the battery power get used up faster when Wi-Fi mode is on?
Yes. When Wi-Fi mode is on, the scanner does not time-out and automatically turnoff like it does normally. Therefore, it is recommended to turn off the Wi-Fi mode when images…
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