Why can’t I see the Scanner’s Wi-Fi Network ID [SSID]?
Make sure the scanner Wi-Fi mode is in the On position. If Wi-Fi Access Point is still in countdown mode, wait until countdown reaches “00” is displayed on the LCD…
Why doesn’t my scanner scan?
The scanner may be in the Wi-Fi mode, it must be in the OFF position before scanning. Before scanning photos or documents, the microUSB cable must be disconnected from the…
What should I do if the status indicator blinks rapidly and no scan is possible?
Check the following： ▘Is the scanner’s built-in disk full? Connect the scanner to a computer to move or delete files. The scanner recognizes the built-in disk as “full” and the…
How can I tell if the scanned image is saved in PDF file format?
If the blue LED light is lit, this indicates the scanned images will be stored in PDF file format. (After turn on the scanner, press the Power button for three…
How can I tell if the scanner is scanning at 300 dpi, 600 dpi or 1200 dpi?
The color of the Power button light indicates the selected resolution: Green = 300 dpi, Orange = 600 dpi , Red = 1200 dpi. Press the Power button to change…
Why do all the images I scanned have the same date when saved on the memory card? Is it possible to show real time for these images?
Yes. Please follow these steps to set a real-time clock for the device： 1. Open your browser and type Avision’s web site (http://www.avision.com) at the URL address. On the Product…
When I choose optical resolution to be 650 dpi, the “auto crop” and “deskew” functions will be disabled.
Since to perform auto crop and deskew consumes great deal of system memory, it is suggested if you wish to perform "auto crop" and "deskew" functions, please choose your optical…
The scanner is powered on, but the lamp does not light up.
The lamp is probably out of order. Contact your local dealer or distributor to replace the lamp. For your information, the average life time of the lamp is about 15,000…
The scanner works well except for the line art image. The lines in the image seem to be much thicker than the original one.
Increase the Brightness or adjust the Threshold setting to improve line art image.
While scanning, the scanner often makes noises, or it scans back and forth.
Usually this means the memory of your computer is not enough or the speed of your CPU too slow. Please try to increase your memory to at least 32M or…
