Image Problem: Dirt on the Rear Side.

Trouble Shooting

StepsCauseSolutionParts
1There is dirt in the paper pathWipe off the dirt. Please refer to <The spacing of the various rollers in the image> table below.
2Dirt on the transfer roller.Wipe off the dirt. Please refer to <The spacing of the various rollers in the image> table below.
3Dirt on the pressure roller in the fuser.Replace the fuser.Fuser
AM4XA (002-B209-0-SP)
AM4XA plus (002-C123-0-SP)

 The spacing of various rollers in the image

Periodic image defects can be caused by defects in various rollers. Refer to the table below to determine the cause of the defect based on the diameter of the various rollers or the spacing in the image.

The name of the partThe spacing in the image
Development roller.33.1 mm
Drum Unit (OPC).75.4 mm
Heating roller in the fuser.63.58 mm