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Help Center

Find answers to frequently asked questions about Avision products.

Image Problem: Print all Black.

Trouble Shooting

StepsCauseSolutionParts
1Charger malfunctioned or charge wire broken.Replace the drum unit.
<Video Link>		Drum unit (015-0333-22)
2The high-voltage power board is faultyPlease check the power supply <Video Link>Power supply (002-B117-0-SP)
3Main board malfunctioned.Replace the main board.
<Video Link>		Main board (Please refer to service parts table)
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