Error Code 2024: NVRAM R/W Test Error.
Icon Trouble Shooting StepCauseSolutionParts1Main broad defective.Replace the Main board MBA1004. <Video Link>Main board AD380 (004-3770-9-SP)AD380N (004-3770A-9-SP)AD380WN (004-3770B-9-SP)
Error Code 3003: DRAM R/W Test Error.
Icon Trouble Shooting StepCauseSolutionParts1Main broad defective.Replace the Main board MBA1004. <Video Link>Main board AD380 (004-3770-9-SP)AD380N (004-3770A-9-SP)AD380WN (004-3770B-9-SP)
Error Code 3010: Lamp error (Upper Optical Unit).
Icon Trouble Shooting StepCauseSolutionParts1Lower CIS defective.Replace the upper CCD.Upper CCD (002-A975-0-SP)2Main broad defective.Replace the Main board MBA1004. <Video Link>Main board AD380 (004-3770-9-SP)AD380N (004-3770A-9-SP)AD380WN (004-3770B-9-SP)
Service Parts Picture Base(AD380)
004-3188-9-SP 004-2573-9-SP 004-3770-9-SP & 004-3770A-9-SP & 004-3770B-9-SP 002-7046-0-SP 065-0206C-9-SP 004-3276-9-SP 002-A970-0-SP 002-B291-0-SP 002-A498-0-SP 065-0206B-9-SP 007-0079-0-SP 002-A936-0-SP 004-3410-9-SP 008-5520-9-SP 104-6126-9-SP 005-3131-9-SP 002-A295-0-SP 002-A296-0-SP 002-A975-0-SP
Picture Base(AD380)
SBA276 (sensor broad) Sensor wheel SBA222 (sensor broad) Feeding motor MBA1004 (main broad) Adapter USB cable SBA285 (sensor broad) Lower CCD Upper CCD ADF roller Pick up roller Press Paper…
Error Code 2014: ADF Cover Open.
Icon Trouble Shooting StepCauseSolutionParts1Cover open sensor broad defective.Replace the cover open sensor board SBA285. <Video Link>Sensor board (004-3276-9-SP)2Main broad defective.Replace the Main board MBA1004. <Video Link>Main board AD380 (004-3770-9-SP)AD380N (004-3770A-9-SP)AD380WN…
Error Code 3101: Multi-Feed Error.
Icon Trouble Shooting StepCauseSolutionParts1Ultrasonic reveicer broad defective.Replace the sensor board SBA276 <Video Link>Ultrasonic reveicer board (004-3188-9-SP)2Ultrasonic transmitter broad defective.Replace the sensor board SBA222. <Video Link>Ultrasonic transmitter board (004-2573-9-SP)3Main broad defective.Replace…
Error Code 2013: Paper Jam.
Icon Trouble Shooting StepCauseSolutionParts１Scan seosor defective.Replace the sensor board SBA276 <Video Link>Ultrasonic reveicer board (004-3188-9-SP)２Jam sensor defective.Replace the sensor wheel <Video Link> & sensor broad SBA222 <Video Link>Jam sensor board…
Image Problem: Low Fusing Quality.
Trouble Shooting StepCauseSolutionParts1Fuser defective.Replace fuser.Fuser (015-0301-0)2LVPS (Low-Voltage Power Supply) defective.Replace LVPS.LVPS (005-3140-9-SP)
Error Code 200035: Waste Toner Can near full
Trouble Shooting StepCauseSolutionParts1The Waste Toner Can is near full.Replace the Waste Toner Can.With toner spare parts6K (015-0296-21)10K (015-0297-21)2Toner sensor defective.Replace the toner sensor SBA252.Toner sensor (004-2947-9-SP)
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