Trouble Shooting StepsCauseSolutionParts1Toner cartridge lifetime ends.Replace the toner cartridge. <Video Link>Toner (015-0292-22)2Scratches or dirt on the fuser.Replace the fuser.Fuser AM4XA(002-B209-0-SP)AM4XA plus(002-C123-0-SP)3LPH defective.Replace the LPH unit.LPH unit AM40A\AM40A Plus\AM40Q(002-B377-0-SP)AM43A Plus(002-B925-0-SP)
Trouble Shooting StepsCauseSolutionParts1Accumulated dust on the drum unit.Clean the drum unit or replace the drum unit with a new one. Refer to <Cleaning Method of the Drum unit>2The LPH unit…
Trouble Shooting StepsCauseSolutionParts1The LPH unit defective.Replace the LPH unit.LPH unit AM40A\AM40A Plus\AM40Q(002-B377-0-SP)AM43A Plus(002-B925-0-SP)2The main board defective.Replace the main board. <Video Link>Main board (Please refer to service parts table)3Not conducting between…
Trouble Shooting StepCauseSolutionParts1LPH abnormalReplace LPH FFC cableFFC cable (104-5349-9-SP)
004-2714-9-SP 004-3315-9-SP 004-2786-9-SP 104-5261-9-SP Refer to service part table 007-0070-0-SP 004-2738-9-SP 002-B209-0-SP 007-0066-0-SP 002-B725-0-SP 015-0333-22 015-0292-22 007-0071-0-SP 002-B117-0-SP 004-2779-9-SP 065-0232-9-SP 008-2036-9-SP 002-B377-0-SP 002-B925-0-SP 057-1680-0-SP 104-5269-9-SP 104-1526-9-SP 008-0328-9-SP 003-8182-0-SP 104-5349-9-SP 008-0348-9-SP
Trouble Shooting StepsCauseSolutionParts1There is dirt or scratch on the drum unit.Replace the drum unit.<Video Link>Drum unit (015-0333-22)2There is dirt or scratch on the fuser.Replace the fuser.Fuser AM4XA(002-B209-0-SP)AM4XA plus(002-C123-0-SP)
Trouble Shooting StepsCauseSolutionParts1Thermistor faultReplace the fuser.Fuser AM4XA (002-B209-0-SP)AM4XA plus (002-C123-0-SP)2The main board is faultyReplace the main board. <Video Link>Main board (Please refer to service parts table)
Trouble Shooting StepsCauseSolutionParts1Thermistor faultReplace the fuser.Fuser AM4XA (002-B209-0-SP)AM4XA plus (002-C123-0-SP)2The main board is faultyReplace the main board. <Video Link>Main board (Please refer to service parts table)
Trouble Shooting StepsCauseSolutionParts1Thermistor faultReplace the fuser.Fuser AM4XA (002-B209-0-SP)AM4XA plus (002-C123-0-SP)2The AC supply voltage is abnormalPlease check the power supply <Video Link>Power supply (002-B117-0-SP)3The main board is faultyReplace the main board.…
Trouble Shooting StepsCauseSolutionParts1Thermistor faultReplace the fuser.Fuser AM4XA (002-B209-0-SP)AM4XA plus (002-C123-0-SP)2The AC supply voltage is abnormalPlease check the power supply <Video Link>Power supply (002-B117-0-SP)3The main board is faultyReplace the main board.…
