Icon Trouble Shooting StepCauseSolutionParts1USB cable defective.Replace the USB cable.USB cable (104-6126-9-SP)2Main broad defective.Replace the Main board MBA839. <Video Link>Main board AD370 (004-3598-9-SP)AD370N (004-3598A-9-SP)AD370WN (004-3598B-9-SP)AD350 (004-3598C-9-SP)AD350N (004-3598D-9-SP)AD350WN (004-3598E-9-SP)
Icon Trouble Shooting StepCauseSolutionParts1USB cable defective.Replace the USB cable.USB cable (104-6126-9-SP)2Main broad defective.Replace the Main board MBA869. <Video Link>Main board AD3100 (004-3400A-9-SP)AD3100N (004-3400B-9-SP)AD3100WN (004-3400C-9-SP)
Trouble Shooting StepCauseSolutionParts1Adapter defective.Replace the adapter.Adapter (005-3131-9-SP)2UI broad defective.Replace the UI board UIA251.<Video Link>UI board (004-3410-9-SP)3Main broad defective.Replace the Main board MBA839. <Video Link>Main board AD370 (004-3598-9-SP)AD370N (004-3598A-9-SP)AD370WN (004-3598B-9-SP)AD350 (004-3598C-9-SP)AD350N…
Trouble Shooting StepCauseSolutionParts1Adapter defective.Replace the adapter.Adapter (005-3151-9-SP)2UI broad defective.Replace the UI board UIA251.<Video Link>UI board (004-3410-9-SP)3Main broad defective.Replace the main board MBA869. <Video Link>Main board AD3100 (004-3400A-9-SP)AD3100N (004-3400B-9-SP)AD3100WN (004-3400C-9-SP)
Trouble Shooting StepCauseSolutionParts1Adapter defective.Replace the adapter.Adapter (005-3131-9-SP)2UI broad defective.Replace the UI board UIA278.<Video Link>UI board (004-3571-9-SP)3Main broad defective.Replace the main board MBA1006. <Video Link>Main board AD360G (004-3756-9-SP)AD360GN (004-3756A-9-SP)AD360GWN (004-3756B-9-SP)
Trouble Shooting StepsCauseSolutionParts1Toner remains low.Replace the toner cartridge. <Video Link>Toner (015-0292-22)2The drum defective.Replace the drum unit.<Video Link>Drum unit (015-0333-22)3The power supply board defective.Please check the power supply <Video Link>Power supply…
Trouble Shooting StepCauseSolutionParts1UI broad defective.Replace the UI board UIA278.<Video Link>UI board (004-3571-9-SP)2Main broad defective.Replace the main board MBA1006. <Video Link>Main board AD360G (004-3756-9-SP)AD360GN (004-3756A-9-SP)AD360GWN (004-3756B-9-SP)
Trouble Shooting StepCauseSolutionParts1UI broad defective.Replace the UI board UIA251.<Video Link>UI board (004-3410-9-SP)2Main broad defective.Replace the Main board MBA839. <Video Link>Main board AD370 (004-3598-9-SP)AD370N (004-3598A-9-SP)AD370WN (004-3598B-9-SP)AD350 (004-3598C-9-SP)AD350N (004-3598D-9-SP)AD350WN (004-3598E-9-SP)
Trouble Shooting StepCauseSolutionParts1UI broad defective.Replace the UI board UIA251.<Video Link>UI board (004-3410-9-SP)2Main broad defective.Replace the Main board MBA869. <Video Link>Main board AD3100 (004-3400A-9-SP)AD3100N (004-3400B-9-SP)AD3100WN (004-3400C-9-SP)
Trouble Shooting StepCauseSolutionParts1Value wrong.Do the Learning Calibrration.Contact us.2CIS defective.Check which side of image you get the issue, then replace the CIS.Upper CIS. <Video Link>Lower CIS. <Video Link>CIS (008-1532-9-SP)3Main broad defective.Replace…
