Error Code 2024: NVRAM R/W Test Error.
Icon Trouble Shooting StepCauseSolutionParts1Main broad defective.Replace the main board MBA1006. <Video Link>Main board AD360G (004-3756-9-SP)AD360GN (004-3756A-9-SP)AD360GWN (004-3756B-9-SP)
Error Code 2024: NVRAM R/W Test Error.
Icon Trouble Shooting StepCauseSolutionParts1Main broad defective.Replace the Main board MBA869. <Video Link>Main board AD3100 (004-3400A-9-SP)AD3100N (004-3400B-9-SP)AD3100WN (004-3400C-9-SP)
Error Code 2024: NVRAM R/W Test Error.
Icon Trouble Shooting StepCauseSolutionParts1Main broad defective.Replace the Main board MBA839. <Video Link>Main board AD370 (004-3598-9-SP)AD370N (004-3598A-9-SP)AD370WN (004-3598B-9-SP)AD350 (004-3598C-9-SP)AD350N (004-3598D-9-SP)AD350WN (004-3598E-9-SP)
Error Code 3003: DRAM R/W Test Error.
Icon Trouble Shooting StepCauseSolutionParts1Main broad defective.Replace the main board MBA1006. <Video Link>Main board AD360G (004-3756-9-SP)AD360GN (004-3756A-9-SP)AD360GWN (004-3756B-9-SP)
Error Code 3003: DRAM R/W Test Error.
Icon Trouble Shooting StepCauseSolutionParts1Main broad defective.Replace the Main board MBA839. <Video Link>Main board AD370 (004-3598-9-SP)AD370N (004-3598A-9-SP)AD370WN (004-3598B-9-SP)AD350 (004-3598C-9-SP)AD350N (004-3598D-9-SP)AD350WN (004-3598E-9-SP)
Error Code 3003: DRAM R/W Test Error.
Icon Trouble Shooting StepCauseSolutionParts1Main broad defective.Replace the Main board MBA869. <Video Link>Main board AD3100 (004-3400A-9-SP)AD3100N (004-3400B-9-SP)AD3100WN (004-3400C-9-SP)
Image Problem: Too Shallow (Partial).
Trouble Shooting StepsCauseSolutionParts1Toner stock may be low.Replace the toner cartridge. <Video Link>Toner (015-0292-22)1The toner cartridge may not be installed correctlyInstall the toner cartridge correctly
Image Problem: Dirt on the Rear Side.
Trouble Shooting StepsCauseSolutionParts1There is dirt in the paper pathWipe off the dirt. Please refer to <The spacing of the various rollers in the image> table below.2Dirt on the transfer roller.Wipe…
Image Problem: Blank Page.
Trouble Shooting StepsCauseSolutionParts1The LPH unit defective.Replace the LPH unit.LPH unit (002-B377-0-SP)2The main board defective.Replace the main board. <Video Link>Main board (Please refer to service parts table)3Not conducting between the device…
Image Problem: Ghost (Type 2).
Trouble Shooting StepsCauseSolutionParts1Drum unit near end of life.Replace the drum unit.<Video Link>Drum unit (015-0333-22)2Poor contact of toner cartridge.Replace the toner cartridge. <Video Link>Toner (015-0292-22)3The power supply is faulty.Please check the…
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