Trouble Shooting StepsCauseSolutionParts1The toner cartridge is running out of toner.Replace the toner cartridge. <Video Link>Toner (015-0292-22)2The transfer roller defective.Replace the transfer roller.Transfer roller (057-1680-0-SP)3The power supply board defective.Please check the…
Trouble Shooting StepsCauseSolutionParts1OPC (Organic Photo Conductor) of drum unit worn out.Replace the drum unit.<Video Link>Drum unit (015-0333-22)2The toner cartridge is running out of lifeReplace the toner cartridge. <Video Link>Toner (015-0292-22)3The…
Trouble Shooting StepsCauseSolutionParts1The fuser is faulty.Replace the fuser.Fuser (002-B209-0-SP)
Trouble Shooting StepCauseSolutionParts1Exit sensor defective.Replace exit sensor.Exit sensor (007-0066-0-SP)2Exit motor defective.Replace exit motor.Exit motor (003-8182-0-SP)3IFA99 board defective.Replace IFA99.IFA99 (004-2786-9-SP)4Main board defective.Replace the main board. <Video Link>Main board (Please refer to…
Trouble Shooting StepsCauseSolutionParts1There is dirt in the paper pathWipe off the dirt. Please refer to the spacing of the various rollers in the image(see below).2There is dirt on the surface…
Trouble Shooting StepsCauseSolutionParts1The toner cartridge was defective.Replace the toner cartridge. <Video Link>Toner (015-0292-22)2The life of the drum unit will be exhaustedReplace the drum unit.<Video Link>Drum unit (015-0333-22)3The power supply defective…
Trouble Shooting StepsCauseSolutionParts1The toner cartridge is running out of lifeReplace the toner cartridge. <Video Link>Toner (015-0292-22)
Trouble Shooting StepsCauseSolutionParts1Drum unit near end of life.Replace the drum unit.<Video Link>Drum unit (015-0333-22)2Poor contact of toner cartridge.Replace the toner cartridge. <Video Link>Toner (015-0292-22)3Dirt or scratch on fuser.Replace the fuser.Fuser…
Icon Trouble Shooting StepCauseSolutionParts1Upper CIS defective.Replace the upper CIS. <Video Link>CIS (008-1518B-9-SP)2Main broad defective.Replace the main board MBA946. <Video Link>Main board AD345G (004-3609-9-SP)AD345GN (004-3609B-9-SP)AD345GWN (004-3609C-9-SP)
Icon Trouble Shooting StepCauseSolutionParts1Lower CIS defective.Replace the upper CIS. <Video Link>CIS (008-1542-9-SP)2Main broad defective.Replace the main board MBA1006. <Video Link>Main board AD360G (004-3756-9-SP)AD360GN (004-3756A-9-SP)AD360GWN (004-3756B-9-SP)
