Trouble Shooting StepsCauseSolutionParts1Toner stock may be low.Replace the toner cartridge. <Video Link>Toner (015-0292-22)1The toner cartridge may not be installed correctlyInstall the toner cartridge correctly
Trouble Shooting StepsCauseSolutionParts1Drum unit near end of life.Replace the drum unit.<Video Link>Drum unit (015-0333-22)2Poor contact of toner cartridge.Replace the toner cartridge. <Video Link>Toner (015-0292-22)3The power supply is faulty.Please check the…
Trouble Shooting StepsCauseSolutionParts1The toner cartridge is running out of toner.Replace the toner cartridge. <Video Link>Toner (015-0292-22)2The transfer roller defective.Replace the transfer roller.Transfer roller (057-1680-0-SP)3The power supply board defective.Please check the…
Trouble Shooting StepsCauseSolutionParts1The toner cartridge is running out of lifeReplace the toner cartridge. <Video Link>Toner (015-0292-22)
Trouble Shooting StepsCauseSolutionParts1There is dirt in the paper pathWipe off the dirt. Please refer to the spacing of the various rollers in the image.2There is dirt on the heating roller…
Trouble Shooting StepCauseSolutionParts1Registration sensor defective.Replace SBA234.Registration sensor (004-2714-9-SP)2IFA133 board defective.Replace the IFA133.IFA133 (004-3315-9-SP)3Main board defective.Replace the main board. <Video Link>Main board (Please refer to service parts table)
Trouble Shooting StepsCauseSolutionParts1Charger malfunctioned or charge wire broken.Replace the drum unit.<Video Link>Drum unit (015-0333-22)2The high-voltage power board is faultyPlease check the power supply <Video Link>Power supply (002-B117-0-SP)3Main board malfunctioned.Replace the…
User Check 1. Replace drum unit. <Video Link>
User Check 1. 4. Replace toner unit. <Video Link>
User Check 1. The problem could be disappeared after printing a few pages.2. Replace drum unit. <Video Link>
