Error Code 500001: No Network Cable is Connected.
Trouble Shooting StepsCauseSolutionParts1LAN connection pin deformed.Replace the main board. <Video Link>Main board (Please refer to service parts table)
Trouble Shooting StepsCauseSolutionParts1LAN connection pin deformed.Replace the main board. <Video Link>Main board (Please refer to service parts table)
Trouble Shooting StepsCauseSolutionParts1The main board is faultyReplace the main board. <Video Link>Main board (Please refer to service parts table)
Trouble Shooting StepsCauseSolutionParts1The main board is faultyReplace the main board MBA875 <Video Link>Main board (004-3424B-9-SP)
Trouble Shooting StepsCauseSolutionParts1The main board is faultyReplace the main board MBA795 <Video Link>Main board (004-3055-9-SP)
Trouble Shooting StepCauseSolutionParts1Paper in sensor failReplace the SBA237SBA237 (004-2779-9-SP)2Main motor failReplace the main motor <Video Link>Main Motor (065-0232-9-SP)3IFA99 & IF98 board failReplace the IFA133 or IFA99 <VIdeo Link>IFA133 (004-3315-9-SP)IFA99 (004-2786-9-SP)4Pickup…
User Check 1. Please try to restart the printer or MFP. 2. If the problem still happen, please kindly check the serial number on your scanner label first, then click…
Trouble Shooting StepCauseSolutionParts1Deskew sensor board defective.Replace SBA234.Deskew sensor (004-2714-9-SP)2IFA98 board fail or cable loosen.Replace the IFA133.IFA133 (004-3315-9-SP)3Main board defective.Replace the main board. <Video Link>Main board (Please refer to service parts…
Trouble Shooting StepsCauseSolutionParts1The lifetime of the drum near end.This will not affect the printing quality. but please prepare to order a new drum unit .Repleace Drum <Video Link>Drum unit (015-0333-22)
Trouble Shooting StepsCauseSolutionParts1There is dirt in the paper pathWipe off the dirt. Please refer to the spacing of the various rollers in the image(see below).2There is dirt on the surface…
Trouble Shooting StepsCauseSolutionParts2The fan is faultyReplace the fan. <Video Link>Fan (008-0348-9-SP) 3The main board is faultyReplace the main board. <Video Link>Main board (Please refer to service parts table)