Trouble Shooting StepsCauseSolutionParts1Toner stock may be low.Replace the toner cartridge. <Video Link>Toner (015-0292-22)1The toner cartridge may not be installed correctlyInstall the toner cartridge correctly
Trouble Shooting StepsCauseSolutionParts1There is dirt in the paper pathWipe off the dirt. Please refer to <The spacing of the various rollers in the image> table below.2Dirt on the transfer roller.Wipe…
Trouble Shooting StepsCauseSolutionParts1Toner remains low.Replace the toner cartridge. <Video Link>Toner (015-0292-22)2The drum defective.Replace the drum unit.<Video Link>Drum unit (015-0333-22)3The power supply board defective.Please check the power supply <Video Link>Power supply…
Trouble Shooting StepsCauseSolutionParts1The ground spring of the Drum unit defective.Replace the drum unit.<Video Link>Drum unit (015-0333-22)2Developing unit has been stored for a long time.The problem may be disappeared after printing…
Trouble Shooting StepsCauseSolutionParts1Drum unit near end of life.Replace the drum unit.<Video Link>Drum unit (015-0333-22)2Poor contact of toner cartridge.Replace the toner cartridge. <Video Link>Toner (015-0292-22)3The power supply is faulty.Please check the…
Trouble Shooting StepsCauseSolutionParts1Drum unit deformed.Replace the drum unit.<Video Link>Drum unit (015-0333-22)2Developing unit bad scraper.Replace the toner cartridge. <Video Link>Toner (015-0292-22)
Trouble Shooting StepsCauseSolutionParts1The toner cartridge is running out of lifeReplace the toner cartridge. <Video Link>Toner (015-0292-22)
Trouble Shooting StepsCauseSolutionParts1The toner cartridge is running out of lifeReplace the new toner cartridge.<Video Link>Toner (015-0273-22)
Trouble Shooting StepsCauseSolutionParts1Use the wrong toner cartridge (using another toner model).Replace the new toner cartridge.<Video Link>Toner (015-0273-22)2The life of the drum unit will be exhaustedReplace with a new drum unit.…
Trouble Shooting StepsCauseSolutionParts1There is dirt in the paper pathWipe off the dirt. Please refer to the spacing of the various rollers in the image(see below).2There is dirt on the surface…
