Error Code 3101(E5): Multi-Feed Error
LED User Check 1. Press the ADF Release button to open the front cover. 2. Remove all the multi-feed paper, and then close the front cover.3. If the problem still…
Image Problem: Image Distortion.
Trouble Shooting StepCauseSolutionParts1Feeding in roller defects.Replace the feeding in roller.Feeding in roller (002-A295-0-SP)2Feeding out roller defects.Replace the feeding out roller.feeding out roller (002-A296-0-SP)
Error Code 2013(E4): Paper Jam.
LED User Check 1. Press the ADF Release button to open the front cover. 2. Remove the jammed paper and then close the cover.3. If the problem still occurs, try…
Others: No Power.
Trouble Shooting StepCauseSolutionParts1Adapter defects.Replace the adapter.Adapter:Brazil/Argentina/Latvia (002-9735-0-SP)China (002-9728-0-SP)Europe/Hong Kong (002-9729-0-SP)United States (002-9733-0-SP)Australia (002-9732-0-SP)Korea (002-9734-0-SP)India (002-9736-0-SP)2UI broad defects.Replace the UI broad UIA236. <Video>UI broad (004-3249-9-SP)3Main broad defects.Replace the main board MBA942.…
Error Code 2014(E6): ADF Cover Open.
LED Trouble Shooting StepCauseSolutionParts１Cover open sensor defective.Replace the cover open sensor.<Video>Cover open switch (003-6978-0-SP)2Main broad defective.Replace the main board MBA942. <Video>Main BoardAV332 (004-3605-9-SP)AV332U (004-3605A-9-SP)
Error Code 2037(E13): ADF Front AFE R/W Test Error.
LED Trouble Shooting StepCauseSolutionParts1Main broad defective.Replace the main board MBA942. <Video>Main BoardAV332 (004-3605-9-SP)AV332U (004-3605A-9-SP)
Error Code 2024(E12): NVRAM R/W Test Error.
LED Trouble Shooting StepCauseSolutionParts1Main board defects.Replace the main board MBA942. <Video>Main Board: AV332 (004-3605-9-SP)AV332U (004-3605A-9-SP)
Error Code 2036(E33): Ultrasonic Sensor Error.
LED Trouble Shooting StepCauseSolutionParts１Ultrasonic receiver defective.Replace the bridge board BBA92(AV332) or BBA76(AV332U). <Video>Bridge boardAV332 (004-3370-9-SP)AV332U (004-3250-9-SP)２Ultrasonic transmitter defective.Replace the sensor board SBA293(AV332) or SBA301(AV332U). <Video>Sensor boardAV332 (004-3371-9-SP)AV332U (004-3448-9-SP)３Main broad defective.Replace…
Error Code 3006(E7): Lamp Error(Lower CIS Unit).
LED Trouble Shooting StepCauseSolutionParts１Lower CIS defective.Replace the lower CIS <Video>Lower CIS (008-1536-9-SP)2Main broad defective.Replace the main board MBA942. <Video>Main BoardAV332 (004-3605-9-SP)AV332U (004-3605A-9-SP)
Error Code 3010(E8): Lamp Error(Upper CIS Unit).
LED Trouble Shooting StepCauseSolutionParts１Upper CIS defective.Replace the upper CIS. <video>Upper CIS (002-A303-0-SP)2Main broad defective.Replace the main board MBA942. <Video>Main Board: AV332 (004-3605-9-SP)AV332U (004-3605A-9-SP)
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