Error Code 2014: ADF Cover Open.
Icon User Check 1.Close the upper base. 2.Check and ensure the upper base had actually close with the lower base without any gap.
Error Code 2014: ADF Cover Open.
Icon Trouble Shooting tepCauseSolutionParts1Cover open sensor defective.Replace the cover open sensor.Cover open sensor (003-8219-0-SP)2Sensor broad defective.Replace the sensor board SBA260.Ultrasonic transmitter board (004-2991-9-SP)3Main broad defective.Replace the main board MBA861.Main board…
Others: Input Tray Didn’t Open.
Icon User Check 1. Open the input tray. 2. Try to restart the scanner.
Error Code 3206: Paper Jam(Exit).
Icon Trouble Shooting StepCauseSolutionParts1Paper out sensor defective.Replace the paper out sensor.Paper out sensor sensor (007-0037-0-SP)2Bridge broad defective.Replace the bridge board BBA81.Bridge board (004-3273-9-SP)3Sensor broad defective.Replace the sensor board SBA260.Sensor board…
Error Code 3003: DRAM R/W Test Error.
Icon User Check 1. Turn your scanner off and on. 2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the…
Error Code 2024: NVRAM R/W Test Error.
Icon User Check 1. Turn your scanner off and on. 2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the…
Error Code 2037: ADF Front/Rear AFE R/W Test Error.
Icon User Check 1. Turn your scanner off and on. 2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the…
Error Code 2013: Paper Jam(Pick Up).
Icon User Check 1. Open the upper base. 2. Removal the jam paper, then close the upper base.3. Or open the upper base to clean the ADF & reverse roller…
Error Code 3006: Lamp Error (Upper Optical Unit).
Icon User Check 1. Turn your scanner off and on. 2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the…
Error Code 3010: Lamp Error (Lower Optical Unit)
Icon User Check 1. Turn your scanner off and on. 2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the…
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