Trouble Shooting StepsCauseSolutionParts1Drum unit near end of life.Replace the new drum unit.<Video Link>Drum unit (015-0275-22)2Poor contact of toner cartridge.Replace the new toner cartridge unit.<Video Link>Toner (015-0273-22)3Dirt or scratch on fuser.Replace…
Trouble Shooting StepCauseSolutionParts1Deskew sensor board malfunctioned.Replace SBA234.Deskew sensor (004-2714-9-SP)2IFA98 fail or cable loosen.Replace IFA98 broad.IFA98 board (004-2785-9-SP)3Main board malfunctioned.Replace the main board MBA795 <Video Link>Main broad (004-3055-9-SP)
Trouble Shooting StepCauseSolutionParts1Fuser out sensor failed.Replace the fuser out sensor .Fuser out sensor (007-0070-0-SP)2Rear cover open sensor cable is loose.Reconnect the cable or replace the rear cover open sensor. <Video…
Trouble Shooting StepsCauseSolutionParts1Thermistor faultReplace Fuser220V Fuser (002-7476-0-SP)110V Fuser (002-7536-0-SP)2The main board is faultyReplace the main board MBA795 <Video Link>Main board (004-3055-9-SP)
Trouble Shooting StepsCauseSolutionParts1Scratches or dirt on the drum unit.Replace the drum unit. <Video Link>Drum unit (015-0275-22)2Scratches or dirt on the fuser.Replace the fuser.220V Fuser (002-7476-0-SP)110V Fuser (002-7536-0-SP)3Power supply malfunctioned (charger…
Trouble Shooting StepsCauseSolutionParts1The LSU(Laser Scan Unit) defective.Replace the LSU unit.LSU unit (002-8794-0)2The main board defective.Replace the main board. <Video Link>Main board (004-3055-9-SP) 3Not conducting between the device and OPC (Organic…
Trouble Shooting StepsCauseSolutionParts1Poor discharge of charger.Replace the drum unit.<Video Link>Drum unit (015-0275-22)2Poor grounding of the drum unit.Replace the drum unit.<Video Link>Drum unit (015-0275-22)3Poor grounding of the fuser.Replace the fuser.220V Fuser…
Trouble Shooting StepsCauseSolutionParts1Toner stock may be low.Replace the toner cartridge.<Video Link>Toner (015-0273-22)1The toner cartridge may not be installed correctlyInstall the toner cartridge correctly
Trouble Shooting StepCauseSolutionParts1The thermostat is shutting off due to overheat.Replace the thermostat.Thermostat (008-0361-9-SP)2Fuser temperature sensor defective.Relace thermistor temperature sensor. (for A4 or A3 lamp).Fuser temperature sensor (008-0347-9-SP).3Lamp of fuser defective.Replace…
