004-3370-9-SP & 004-3250-9-SP 004-3371-9-SP & 004-3448-9-SP 004-3605-9-SP & 004-3605A-9-SP 003-6978-0-SP 008-1536-9-SP 002-A303-0-SP 104-6012-9-SP 004-3249-9-SP 002-9735-0-SP & 002-9728-0-SP & 002-9729-0-SP & 002-9733-0-SP & 002-9732-0-SP & 002-9734-0-SP & 002-9736-0-SP 003-6780-0-SP 002-9839-0-SP 002-9819-0-SP
BBA92 & BBA76 (bridge broad) SBA293 & SBA301 (sensor broad) MBA942 (Main board) Cover open sensor Lower CIS Upper CIS USB cable UI broad UIA236 Adapter Feeding in roller Feeding…
Trouble Shooting StepsCauseSolutionParts1Charger malfunctioned or corona wire broken.Replace the drum unit.<Video Link>Drum unit (015-0275-22)2The high-voltage power board is faultyReplace the Power Supply Board. <Video Link>Power Supply (005-3134-9-SP) 3Main board malfunctioned.Replace…
Trouble Shooting StepCauseSolutionParts1Deskew sensor failed.Replace SBA234 board.Deskew sensor (004-2714-9-SP)2IFA99 board failed.Replace IFA99 board. <Video Link>IFA99 board (004-2785-9-SP)3IFA98 board failed.Replace IFA98 board.IFA98 board (004-2786-9-SP)4Main board malfunctioned.Replace the main board MBA795 <Video…
Trouble Shooting StepsCauseSolutionParts1Thermistor faultReplace Fuser220V Fuser (002-7476-0-SP)110V Fuser (002-7536-0-SP)2The main board is faultyReplace the main board MBA795 <Video Link>Main board (004-3055-9-SP)
Trouble Shooting StepCauseSolutionParts1Fuser temperature sensor defect.Replace thermistor temperature sensor.Fuser temperature sensor (008-0347-9-SP).2Main board defect.Relace main board MBA890.Main board:AM7630i (004-3479A-9-SP)AM7640i (004-3479B-9-SP)AM5630i (004-3479C-9-SP)AM5640i (004-3479D-9-SP)
Trouble Shooting StepCauseSolutionParts1Paper-jam sensor (Main & tray 2) defect.Replace paper-jam sensor.Paper-jam sensor (008-0364-9-SP)2Main board defect.Relace main board MBA890.Main board:AM7630i (004-3479A-9-SP)AM7640i (004-3479B-9-SP)AM5630i (004-3479C-9-SP)AM5640i (004-3479D-9-SP)
User Check 1. Try to clean the scanner roller by wiping them with a moistened cloth with isopropyl alcohol (95%).
TrouTrouble Shooting StepsCauseSolution1Software transtfer a unsupported print resolution to MFP/Printer.Adjust the resolution to 600DPI, refer to level 1.
User Check 1. The AM/AP30 series only support to the 600 dpi of print resolution, if you set to 1200dpi, please adjust it then try again.
