Error Code 500001: Net Cable Unplug.
User Check 1. Please plug the ethernet cable.2. If it still happen, test this cable on others devive to ensure this cable work, or not, try with another cable. 3.…
Error Code 200144: Invalid Drum.
User Check 1. Please ensure you had replaced the drum unit from the original manufacturer.
Image Problem: Back of Paper Dirty.
User Check 1. This problem can disappear by itself after printing a few pages.2. Check whether fixed distance of the dust on the paper and measure it, 97.38 mm is…
Image Problem: Low Fusing Quality.
User Check 1. Check the operating environment. High temperature and high humidity or low temperature and low humidity conditions can cause this problem.2. Fold the printout and rub the image…
Error Code 200015: Develop Unit Lifetime Ends.
User Check 1. Replace the develop unit.
Image Problem: Black Vertical Lines on a Light Background.
User Check 1. Clean the corona wire or the power grid of the drum unit.Slide the corona wire to the end and then back to the original place. Repeat this…
While scanning, the scanner often makes noises, or it scans back and forth.
Usually this means the memory of your computer is not enough or the speed of your CPU too slow. Please try to increase your memory to at least 32M or…
How do I clean my Scanner?
▸Cleaning the Glass The Cleaning Procedures 1. Moisture a piece of soft cloth with some isopropyl alcohol. (95%) 2. Open the document cover as shown below. 3. Gently wipe the…
Why does not my scanner turn on?
The batteries may not enough power or may not be inserted correctly.
Why there are strange lines on the scanned document?
Please check the following: 1. Are there scratches on the original or is the original clean？ 2. Remove any stains or dust from the original before scanning. 3. Clean the…
