Why do all the images I scan have the same date when saved on the memory card?
The device does not have an internal “clock” to keep real time, so the date & time attributes are always a fixed date & time assigned during production, not current…
Why are my scanned images distorted?
You may be scanning too fast; scan again at a lower speed.
How can I tell if the scanner is scanning at 300 dpi, 600 dpi or 900 dpi?
The scan indicator light indicates the selected resolution: Green= 300 dpi, Orange=600 dpi, Orange flashing=900 dpi (900 dpi is available for MiWand 2L only).
Will the scanner recharge my rechargeable batteries?
No, the scanner does NOT recharge rechargeable batteries. You must use your own battery charging device.
Why there is a red or gray background with lines on my scanned image?
The scanner does not enough power to perform a scan. Charge your batteries and restart the scan.
When the scanner is powered on, it makes noises and won’t stand ready.
There are two possibilities: 1.You might fail to push the scanner shipping lock to its “unlocked” position. If this is the case, pull the scanner status switch to its “unlocked”…
Sometimes it seems the scanner does not detect paper?
The scanner paper sensor is located at the center of the paper guide. Please place the document you need to scan on the paper guide and use the slide guides…
The scanner works well except for the line art image. The lines in the image seem to be much thicker than the original one.
Increase the Brightness or adjust the Threshold setting to improve line art image.
The scanner is powered on, but the lamp does not light up.
The lamp is probably out of order. Contact your local dealer or distributor to replace the lamp. For your information, the average life time of the lamp is about 15,000…
When I choose optical resolution to be 650 dpi, the “auto crop” and “deskew” functions will be disabled.
Since to perform auto crop and deskew consumes great deal of system memory, it is suggested if you wish to perform "auto crop" and "deskew" functions, please choose your optical…
