Icon Trouble Shooting tepCauseSolutionParts1Upper CIS defective.Replace the Upper CIS.Upper CCD (002-A523-0-SP)2Main broad defective.Replace the main board MBA872.Main boardAD8150 (004-3407-9-SP)AD8150N (004-3407A-9-SP)AD8150NP (004-3407B-9-SP)
Icon User Check 1. Turn your scanner off and on. 2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the…
Icon Trouble Shooting tepCauseSolutionParts1Upper CIS defective.Replace the Upper CIS.Upper & Lower CIS kit (003-8340-0-SP)2Bridge broad defective.Replace the bridge broad BBA80(upper).Bridge broad (004-3270-9-SP)3Main broad defective.Replace the main board MBA861.Main board AD8120U…
Icon Trouble Shooting StepCauseSolutionParts1Lower CIS defective.Replace the lower CCD.Lower CCD (002-A970-0-SP)2Main broad defective.Replace the Main board MBA1004. <Video Link>Main board AD380 (004-3770-9-SP)AD380N (004-3770A-9-SP)AD380WN (004-3770B-9-SP)
Icon Trouble Shooting StepCauseSolutionParts1Lower CIS defective.Replace the lower CIS. <Video Link>CIS (008-1543-9-SP)2Main broad defective.Replace the Main board MBA869. <Video Link>Main board AD3100 (004-3400A-9-SP)AD3100N (004-3400B-9-SP)AD3100WN (004-3400C-9-SP)
Icon Trouble Shooting StepCauseSolutionParts1Lower CIS defective.Replace the lower CIS. <Video Link>CIS (008-1532-9-SP)2Main broad defective.Replace the Main board MBA839. <Video Link>Main board AD370 (004-3598-9-SP)AD370N (004-3598A-9-SP)AD370WN (004-3598B-9-SP)AD350 (004-3598C-9-SP)AD350N (004-3598D-9-SP)AD350WN (004-3598E-9-SP)
Icon Trouble Shooting StepCauseSolutionParts1Lower CIS defective.Replace the lower CIS. <Video Link>CIS (008-1542-9-SP)2Main broad defective.Replace the main board MBA1006. <Video Link>Main board AD360G (004-3756-9-SP)AD360GN (004-3756A-9-SP)AD360GWN (004-3756B-9-SP)
Icon User Check 1. Turn your scanner off and on. 2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the…
Icon Trouble Shooting StepCauseSolutionParts1Lower CIS defective.Replace the lower CIS. <Video Link>CIS (008-1518B-9-SP)2Main broad defective.Replace the main board MBA946. <Video Link>Main board AD345G (004-3609-9-SP)AD345GN (004-3609B-9-SP)AD345GWN (004-3609C-9-SP)
Icon Trouble Shooting StepCauseSolutionParts１Lower CIS defective.Replace the lower CIS.<Video>Lower CIS (008-1536-9-SP)2Main broad defective.Replace the main board MBA934(AD340G) or MBA941(AD340GN/AD340GWN).<Video>Main BoardAD340G (004-3591-9-SP)AD340GN (004-3603-9-SP)AD340GWN (004-3603A-9-SP)
