Error Code 3010: Lamp Error (Lower Optical Unit)
Icon User Check 1. Turn your scanner off and on. 2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the…
Icon User Check 1. Turn your scanner off and on. 2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the…
Icon Trouble Shooting tepCauseSolutionParts1Lower CIS defective.Replace the lower CIS.Upper & Lower CIS kit (003-8340-0-SP)2Bridge broad defective.Replace the bridge broad BBA80(lower).Bridge broad (004-3270-9-SP)3Main broad defective.Replace the main board MBA861.Main board AD8120U…
Icon Trouble Shooting StepCauseSolutionParts1Lower CIS defective.Replace the upper CCD.Upper CCD (002-A975-0-SP)2Main broad defective.Replace the Main board MBA1004. <Video Link>Main board AD380 (004-3770-9-SP)AD380N (004-3770A-9-SP)AD380WN (004-3770B-9-SP)
Icon Trouble Shooting tepCauseSolutionParts1Lower CIS defective.Replace the lower CIS.AD6090 (V1): Upper & Lower CIS kit (003-8339-0-SP)AD6090 (V2):Lower CIS (002-A357A-0-SP)2Main broad defective.Replace the main board MBA842.Main board AD6090 (004-3272-9-SP)AD6090N (004-3272A-9-SP) To…
Icon Trouble Shooting StepCauseSolutionParts1Upper CIS defective.Replace the upper CIS. <Video Link>CIS (008-1518B-9-SP)2Main broad defective.Replace the main board MBA946. <Video Link>Main board AD345G (004-3609-9-SP)AD345GN (004-3609B-9-SP)AD345GWN (004-3609C-9-SP)
Icon Trouble Shooting StepCauseSolutionParts1Lower CIS defective.Replace the upper CIS. <Video Link>CIS (008-1542-9-SP)2Main broad defective.Replace the main board MBA1006. <Video Link>Main board AD360G (004-3756-9-SP)AD360GN (004-3756A-9-SP)AD360GWN (004-3756B-9-SP)
Icon Trouble Shooting StepCauseSolutionParts1Lower CIS defective.Replace the upper CIS. <Video Link>CIS (008-1543-9-SP)2Main broad defective.Replace the Main board MBA869. <Video Link>Main board AD3100 (004-3400A-9-SP)AD3100N (004-3400B-9-SP)AD3100WN (004-3400C-9-SP)
Icon Trouble Shooting StepCauseSolutionParts1Upper CIS defective.Replace the upper CIS. <Video Link>CIS (008-1532-9-SP)2Main broad defective.Replace the Main board MBA839. <Video Link>Main board AD370 (004-3598-9-SP)AD370N (004-3598A-9-SP)AD370WN (004-3598B-9-SP)AD350 (004-3598C-9-SP)AD350N (004-3598D-9-SP)AD350WN (004-3598E-9-SP)
Icon User Check 1. Turn your scanner off and on. 2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the…
Icon Trouble Shooting StepCauseSolutionParts1Upper CIS defective.Replace the upper CIS. <video>Upper CIS (002-A961-0-SP)2Main broad defective.Replace the main board MBA934(AD340G) or MBA941(AD340GN/AD340GWN).<Video>Main BoardAD340G (004-3591-9-SP)AD340GN (004-3603-9-SP)AD340GWN (004-3603A-9-SP)