Icon Trouble Shooting StepCauseSolutionParts1ADF roller defective.Replace the ADF roller or pick up roller.ADF roller (002-B291-0-SP)Pick up roller (002-A403-0-SP)2Press arm defective.Replace the press part.Press (002-A498-0-SP)3Paper in sensor defective.Replace the paper in…
Icon Trouble Shooting StepCauseSolutionParts1Ultrasonic reveicer broad defective.Replace the sensor board SBA276 <Video Link>Ultrasonic reveicer board (004-3188-9-SP)2Ultrasonic transmitter broad defective.Replace the sensor board SBA222. <Video Link>Ultrasonic transmitter board (004-2573-9-SP)3Main broad defective.Replace…
Trouble Shooting StepCauseSolutionParts1CIS defective.Check which side of image you get the issue, then replace the CCD.Upper CCD.Lower CCD.Upper CCD (002-A975-0-SP)Lower CCD (002-A970-0-SP)2Main broad defective.Replace the Main board MBA1004. <Video Link>Main…
Trouble Shooting StepCauseSolutionParts1CIS defective.Check which side of image you get the issue, then replace the CCD.Upper CCD.Lower CCD.Upper CCD (002-A975-0-SP)Lower CCD (002-A970-0-SP)2Main broad defective.Replace the Main board MBA1004. <Video Link>Main…
Trouble Shooting StepCauseSolutionParts1Value wrong.Do the Learning Calibrration.Contact us.2CIS defective.Check which side of image you get the issue, then replace the CCD.Upper CCD.Lower CCD.Upper CCD (002-A975-0-SP)Lower CCD (002-A970-0-SP)3Main broad defective.Replace the…
Trouble Shooting StepCauseSolutionParts1UI broad defective.Replace the UI board UIA251.<Video Link>UI board (004-3410-9-SP)2Main broad defective.Replace the Main board MBA1004. <Video Link>Main board AD380 (004-3770-9-SP)AD380N (004-3770A-9-SP)AD380WN (004-3770B-9-SP)
Trouble Shooting StepCauseSolutionParts1Adapter defective.Replace the adapter.Adapter (005-3151-9-SP)2UI broad defective.Replace the UI board UIA251.<Video Link>UI board (004-3410-9-SP)3Main broad defective.Replace the Main board MBA1004. <Video Link>Main board AD380 (004-3770-9-SP)AD380N (004-3770A-9-SP)AD380WN (004-3770B-9-SP)
Icon Trouble Shooting StepCauseSolutionParts1USB cable defective.Replace the USB cable.USB cable (104-6126-9-SP)2Main broad defective.Replace the Main board MBA1004. <Video Link>Main board AD380 (004-3770-9-SP)AD380N (004-3770A-9-SP)AD380WN (004-3770B-9-SP)
Trouble Shooting StepCauseSolutionParts1Wi-Fi dongle defective.Replace the Wi-Fi dongle.Wi-Fi dongle (008-5520-9-SP)2Main broad defective.Replace the Main board MBA1004. <Video Link>Main board AD380 (004-3770-9-SP)AD380N (004-3770A-9-SP)AD380WN (004-3770B-9-SP)
Trouble Shooting StepCauseSolutionParts1Paper in sensor failReplace the SBA237 SBA237 (004-2779-9-SP)2Main motor failReplace the Main motor <Video Link>Main Motor (065-0236-9-SP)3IFA99 & IF98 failReplace the IFA98 broad or IFA99 broad <VIdeo Link>IFA98…
