Trouble Shooting StepCauseSolutionParts1CIS defective.Check which side of image you get the issue, then replace the CIS.The upper CIS. <Video>The lower CIS. <Video>Upper CIS (002-A961-0-SP)Lower CIS (008-1536-9-SP)2Main broad defective.Replace the main…
Icon User Check 1. Press the ADF release button to open the front cover. 2. Remove the jammed paper and then close the cover.3. If the problem still occurs, try…
Icon User Check 1. Press the ADF Release button to open the front cover. 2. Remove all the multi-feed paper, and then close the front cover.3. If the problem still…
Icon User Check 1. Make sure you have sorted and fanned the paper before loading the paper into the feeder. Then, adjust the paper guide according to the size of…
User Check 1. Press the ADF release button to open the front cover. 2. Clean the glass with a soft cloth dampened with isopropyl alcohol (95%).
User Check 1. Press the ADF release button to open the upper base. 2. Clean the glass area with a soft cloth slightly dampened with isopropyl alcohol (95%).
LED User Check 1. Make sure you have sorted and fanned the paper before loading the paper into the feeder. Then, adjust the paper guide according to the size of…
LED User Check 1. Press the ADF Release button to open the front cover. 2. Remove all the multi-feed paper, and then close the front cover.3. If the problem still…
LED User Check 1. Press the ADF Release button to open the front cover. 2. Remove the jammed paper and then close the cover.3. If the problem still occurs, try…
LED User Check 1.Close the ADF cover.2.Check the ADF cover has been closed thoroughly without any gap.
