Image Problem: Image Distortion.
User Check 1. Try to clean the scanner roller by wiping them with a moistened cloth with isopropyl alcohol (95%).
User Check 1. Try to clean the scanner roller by wiping them with a moistened cloth with isopropyl alcohol (95%).
User Check 1. Please try to restart the MFP.2. Replace the fuser.
User Check 1. Replace toner cartridge.
Trouble Shooting StepCauseSolutionParts1No drum unit.Install or replace drum unit.Drum (015-0289-21)2Main board defective.Replace main board MBA890.Main board:AM7630i (004-3479A-9-SP)AM7640i (004-3479B-9-SP)AM5630i (004-3479C-9-SP)AM5640i (004-3479D-9-SP)
User Check 1. Open the side door.2. After locating the paper jam position, pull up the end of the jammed paper first. 3. Press the release arms on both sides…
User Check 1. Open the side door.2. After locating the paper jam position, pull up the end of the jammed paper first. 3. Press the release arms on both sides…
User Check 1. Check whether happen both on PC print and copy function.2. If it happen only on copy function, check your original document.
User Check 1. Check whether the front cover actually close well.
User Check 1. Check whether the rear cover actually close well when you print by duplex.