Image Problem: Width Vertical Lines.
User Check 1.Open the upper base. 2.Clean the glass area by clean wipe cloth with isopropyl alcohol (95%).
Others: Rear Cover Opened.
Icon User Check 1. Close the rear cover.
Image Problem: Gray Background (Partly).
User Check 1. Clean the charge wire or the power grid of the drum unit.Slide the charge wire to the end and then back to the original place. Repeat this…
Image Problem: Blank Page.
User Check 1. Replace drum unit. <Video Link>
Image Problem: The Color Fades Down Gradually.
User Check 1. 4. Replace toner unit. <Video Link>
Image Problem: A White Horizontal Line.
User Check 1. The problem could be disappeared after printing a few pages.2. Replace drum unit. <Video Link>
Image Problem: Too shallow (partial).
User Check 1. Check the operating environment. High temperature and high humidity or low temperature and low humidity conditions can cause this problem.2. Replace toner unit. <Video Link>
Image Problem: It’s too Shallow.
User Check 1. Check the operating environment. High temperature and high humidity or low temperature and low humidity conditions can cause this problem.2. Replace toner unit. <Video Link>
Image Problem: White Spots.
User Check 1. There is dirt on the printer internal. wipe off the dirt on the paper path or roller. 2. Check whether fixed distance of the dust on the…
