Image Problem: Black Spots.
User Check 1. There is dirt on the printer internal. wipe off the dirt on the paper path or roller. 2. Check whether fixed distance of the dust on the…
Image Problem: Dirty Background.
User Check 1. The problem may disappear after printing a few pages.2. Check whether fixed distance of the dust on the paper and measure it, 33.1 mm is toner issue…
Image Problem: Ghost (Type 2).
User Check 1. Check the environment. High or low temperature/humidity may cause the problem.2. Clean the charge wire or the power grid of the drum unit.Slide the corona wire to…
Image Problem: Black Strape.
User Check 1. Clean the charge wire or the power grid of the drum unit.Slide the charge wire to the end and then back to the original place. Repeat this…
Error Code 201610: Printer LPH Error.
User Check 1. Please try to restart the printer or MFP. 2. If the problem still happen, please kindly check the serial number on your scanner label first, then click…
Error Code 200334: Paper Jam.
User Check 1. Take out the duplex unit. 2. And open the rear cover to remove the jammed paper. 3. Close the cover to try again. <Video Link> 4. Or…
Image Problem: Dirt on The Rear Side.
User Check 1. This problem may be solved after printing a few pages.2. There is dirt on the printer internal. wipe off the dirt on the paper path or roller.
Image Problem: White Spots.
User Check 1. There is dirt on the printer internal. wipe off the dirt on the paper path or roller. 2. Check whether fixed distance of the dust on the…
Image Problem: Too Deep (Gray Backgournd).
User Check 1. Check the environment. High or low temperature/humidity may cause the problem.2. Replace drum unit. <Video Link> 3. Replace toner unit. <Video Link>
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