Error Code 2014: ADF Cover Open.
Icon User Check 1.Close the ADF cover.2.Check the ADF cover has been closed thoroughly without any gap.
Error Code 2013: Paper Jam.
Icon User Check 1. Press the ADF release button to open the front cover. 2. Remove the jammed paper and then close the cover.3. If the problem still occurs, try…
Error Code 3101: Multi-Feed Error
Icon User Check 1. Press the ADF Release button to open the front cover. 2. Remove all the multi-feed paper, and then close the front cover.3. If the problem still…
Error Code 3211: Document Misfeed.
Icon User Check 1. Make sure you have sorted and fanned the paper before loading the paper into the feeder. Then, adjust the paper guide according to the size of…
Image Problem: Vertical Lines.
User Check 1. Press the ADF release button to open the front cover. 2. Clean the glass with a soft cloth dampened with isopropyl alcohol (95%).
Image Problem: Wide Vertical Lines.
User Check 1. Press the ADF release button to open the upper base. 2. Clean the glass area with a soft cloth slightly dampened with isopropyl alcohol (95%).
Paper becomes jammed during scanning.
1. Open the front door. 2. Pull out the jammed paper carefully. 3. Close the front door.
