Icon Trouble Shooting StepCauseSolutionParts1Main broad defective.Replace the Main board MBA839. <Video Link>Main board AD370 (004-3598-9-SP)AD370N (004-3598A-9-SP)AD370WN (004-3598B-9-SP)AD350 (004-3598C-9-SP)AD350N (004-3598D-9-SP)AD350WN (004-3598E-9-SP)
Icon Trouble Shooting StepCauseSolutionParts1Main broad defective.Replace the Main board MBA839. <Video Link>Main board AD370 (004-3598-9-SP)AD370N (004-3598A-9-SP)AD370WN (004-3598B-9-SP)AD350 (004-3598C-9-SP)AD350N (004-3598D-9-SP)AD350WN (004-3598E-9-SP)
Icon Trouble Shooting StepCauseSolutionParts1Upper CIS defective.Replace the upper CIS. <Video Link>CIS (008-1532-9-SP)2Main broad defective.Replace the Main board MBA839. <Video Link>Main board AD370 (004-3598-9-SP)AD370N (004-3598A-9-SP)AD370WN (004-3598B-9-SP)AD350 (004-3598C-9-SP)AD350N (004-3598D-9-SP)AD350WN (004-3598E-9-SP)
Icon Trouble Shooting StepCauseSolutionParts1Lower CIS defective.Replace the lower CIS. <Video Link>CIS (008-1532-9-SP)2Main broad defective.Replace the Main board MBA839. <Video Link>Main board AD370 (004-3598-9-SP)AD370N (004-3598A-9-SP)AD370WN (004-3598B-9-SP)AD350 (004-3598C-9-SP)AD350N (004-3598D-9-SP)AD350WN (004-3598E-9-SP)
Icon Trouble Shooting StepCauseSolutionParts1Cover open sensor broad defective.Replace the cover open sensor board SBA285. <Video Link>Sensor board (004-3276-9-SP)2Main broad defective.Replace the Main board MBA839. <Video Link>Main board AD370 (004-3598-9-SP)AD370N (004-3598A-9-SP)AD370WN…
Icon Trouble Shooting StepCauseSolutionParts1Ultrasonic reveicer broad defective.Replace the sensor board SBA276 <Video Link>Ultrasonic reveicer board (004-3188-9-SP)2Ultrasonic transmitter broad defective.Replace the sensor board SBA222. <Video Link>Ultrasonic transmitter board (004-2573-9-SP)3Main broad defective.Replace…
Icon Trouble Shooting StepCauseSolutionParts１Scan seosor defective.Replace the sensor board SBA276 <Video Link>Ultrasonic reveicer board (004-3188-9-SP)２Jam sensor defective.Replace the sensor wheel <Video Link> & sensor broad SBA222 <Video Link>Jam sensor board…
Icon User Check 1. Turn your scanner off and on. 2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the…
Icon User Check 1. Turn your scanner off and on. 2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the…
Icon User Check 1. Press the ADF release button to open the front cover. 2.Remove the jammed paper and then close the front cover.3.If the problem still occurs, try to…
