Error Code 3101: Multi-Feed Error.
Icon User Check 1. Open the upper base. 2. Removal the multi feed paper, then close the upper base.3. If the problem still happen, try to clean the reverse roller…
Error Code 3211: Document Misfeed.
Icon User Check 1. Try to put the paper well, ensure you had sort the paper before you put the paper on the tray and fix the paper feeding by…
Error Code 3205: Paper Jam(Paper Path).
Icon User Check 1. Open the upper base. 2. Removal the jam paper, then close the upper base.3. If the problem still happen, try to clean the scanner roller by…
Error Code 2014: ADF Cover Open.
Icon User Check 1.Close the upper base. 2.Check and ensure the upper base had actually close with the lower base without any gap.
Others: Input Tray Didn’t Open.
Icon User Check 1. Open the input tray. 2. Try to restart the scanner.
Error Code 3003: DRAM R/W Test Error.
Icon User Check 1. Turn your scanner off and on. 2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the…
Error Code 2024: NVRAM R/W Test Error.
Icon User Check 1. Turn your scanner off and on. 2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the…
Error Code 2013: Paper Jam(Pick Up).
Icon User Check 1. Open the upper base. 2. Removal the jam paper, then close the upper base.3. Or open the upper base to clean the ADF & reverse roller…
Error Code 3006: Lamp Error (Upper Optical Unit).
Icon User Check 1. Turn your scanner off and on. 2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the…
Error Code 3010: Lamp Error (Lower Optical Unit)
Icon User Check 1. Turn your scanner off and on. 2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the…
