Error Code 200000: Multi-Feed Error.
Trouble Shooting StepsCauseSolutionParts1Wear on a padReplace the padPad (002-7371-0-SP)2Paper in sensor failReplace the SBA237 SBA237 (004-2779-9-SP)
Error Code 200302: Paper Jam.
Trouble Shooting StepCauseSolutionParts1Paper in sensor failReplace the SBA237 SBA237 (004-2779-9-SP)2Main motor failReplace the Main motor <Video Link>Main Motor (065-0236-9-SP)3IFA99 & IF98 failReplace the IFA98 broad or IFA99 broad <VIdeo Link>IFA98…
Image Problem: White Spots.
Trouble Shooting StepsCauseSolutionParts1There is dirt or scratch on the drum unit.Replace the drum unit.<Video Link>Drum unit (015-0275-22)2There is dirt or scratch on the fuser.Replace the fuser.220V fuser (002-7476-0-SP)110V fuser (002-7536-0-SP)
Error Code 200332:Paper Jam.
Trouble Shooting StepCauseSolutionParts1Exit sensor defective.Replace exit sensor.Exit sensor (007-0066-0-SP)2Exit motor defective.Replace exit motor.Exit motor (003-8182-0-SP)3IFA99 board defective.Replace IFA99IFA99 board (004-2786-9-SP)4Main board defective.Replace the main board MBA795 <Video Link>Main board (004-3055-9-SP)
Error Code 205000: Initial Fail.
Trouble Shooting StepsCauseSolutionParts1The printer module initial defective.Restart the printer.2The main board defective.Replace the main board MBA795 <Video Link>Main board (004-3055-9-SP)
Error Code 200044:Invalid Drum Unit.
Trouble Shooting StepsCauseSolutionParts1Non-original manufacturer drum units.Replace the original manufacturer Drum unit.<Video Link>Drum unit (015-0275-22)
Error Code 500000: IP Conflict.
Trouble Shooting StepsCauseSolution1The home IP address repeatsPlease reset the fixed IP address, or contact to IT person to check the router setting..
Image Problem: Gray Background (Partly).
Trouble Shooting StepsCauseSolutionParts1OPC (Organic Photo Conductor) of drum unit worn out.Replace with a new drum unit.<Video Link>Drum unit (015-0275-22)2The toner cartridge is running out of lifeReplace the new toner cartridge.…
Image Problem: Gray Background (Partly).
User Check 1. Clean the charge wire or the power grid of the drum unit.Slide the charge wire to the end and then back to the original place. Repeat this…
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