Trouble Shooting StepCauseSolutionParts1Deskew sensor failed.Replace SBA234 board.Deskew sensor (004-2714-9-SP)2IFA99 board failed.Replace IFA99 board. <Video Link>IFA99 board (004-2785-9-SP)3IFA98 board failed.Replace IFA98 board.IFA98 board (004-2786-9-SP)4Main board malfunctioned.Replace the main board MBA795 <Video…
Trouble Shooting StepsCauseSolutionParts1Thermistor faultReplace Fuser220V Fuser (002-7476-0-SP)110V Fuser (002-7536-0-SP)2The main board is faultyReplace the main board MBA795 <Video Link>Main board (004-3055-9-SP)
TrouTrouble Shooting StepsCauseSolution1Software transtfer a unsupported print resolution to MFP/Printer.Adjust the resolution to 600DPI, refer to level 1.
User Check 1. The AM/AP30 series only support to the 600 dpi of print resolution, if you set to 1200dpi, please adjust it then try again.
User Check 1. Check whether the front cover actually close well.
User Check 1. Check whether the rear cover actually close well when you print by duplex.
User Check 1. Try to restart MFP.
