Trouble Shooting StepCauseSolutionParts1TR(Transfer roller) of the drum unit does not rotate smoothly.Clean TR (see blow). 2Drum unit defective.Replace the drum unit.Drum (015-0289-21)3Develop unit defective.Replace the develop unit.Develop unit (015-0204-21)4HVPS (High-Voltage…
Trouble Shooting StepCauseSolutionParts1Drum unit defective.Replace the drum unit.Drum (015-0289-21)2Develop unit defective.Replace the develop unit.Develop unit (015-0204-21)3LSU (Laser Scan Unit) defective.Replace LSU.LSU (002-B097-0-SP)
Trouble Shooting StepCauseSolutionParts1Toner usage remain maybe low.Replace toner cartridgeToner 6K (015-0296-21)10K (015-0297-21)2TR(transfer roller) of the drum unit spring deformed.Replace the drum unit.Drum (015-0289-21)3TR(transfer roller) of the drum unit does not…
Trouble Shooting StepCauseSolutionParts1Dust or powder on the charger.Clean the charger of the drum unit (see below).2Accumulated dust on the drum unit.Clean the drum unit or replace the drum unit with…
Trouble shooting StepCauseSolutionParts1Paper-jam sensor (between tray 4 and tray 3) defective.Replace paper-jam sensor.Paper-jam sensor (008-0364-9-SP)2Tray control broad (between tray 4 and tray 3 ) defective.Replace tray control broad MBA762.Tray control…
Trouble shooting StepCauseSolutionParts1Paper-jam sensor (between tray 3 and tray 2) defective.Replace paper-jam sensor.Paper-jam sensor (008-0364-9-SP)2Tray control board (between tray 3 and tray 2) defective.Replace tray control broad MBA762.Tray control broad…
Trouble Shooting StepCauseSolutionParts1Main board defective.Replace the main board MBA890.Main board:AM7630i (004-3479A-9-SP)AM7640i (004-3479B-9-SP)AM5630i (004-3479C-9-SP)AM5640i (004-3479D-9-SP)
Trouble Shooting StepCauseSolutionParts1Cover open sensor (tray 3) defective.Replace cover open sensor.Cover open sensor (008-0364-9-SP)2Tray control broad to cover open sensor cable (tray 3) defective.Replace cover open sensor cable.Cover open sensor…
Trouble Shooting StepCauseSolutionParts1Cover open sensor (tray 4) defective.Replace cover open sensor.Cover open sensor (008-0364-9-SP)2Tray control broad to cover open sensor cable (tray 4) defective.Replace cover open sensor cable.Cover open sensor…
