AV332U

AV332U A Compact and Affordable Duplex Scanner

The AV332U is a 32ppm/64ipm, duplex sheetfed scanner that is fast, reliable, and affordable for business where scanning plastic ID cards, business cards, documents or other heavy card stock is necessary. With the straight paper path, the scanner supports paper from 27 to 413g/m² (7 to 110 lb ) in weight and in 8.5” x 14” (legal) in size and allow embossed plastic cards such as credit cards, or driver’s license up to 1.25 mm thick to be transmitted smoothly. Ultrasonic multi-feed detection assures you that not a single page of your documents will be lost.

Product Details

 

 


High Optical Resolution of 600 dpi

With a high optical resolution of 600 dpi and advanced image processing technology, you can be assured documents can be converted in the highest image quality. In addition, with the build-in CIS (Contact Image Sensor) module, the AV332U does not require any warm-up time.

▍Innovative Design to Save Your Space

The AV332U boast a unique and stylish design as both the input and output paper tray can be folded when not in use. The paper tray also helps to protect the unit from dust. Unlike bulky conventional scanners, the slim AV332U can be easily carried and fit on a desk without taking up a lot of space.

▍Powerful Bundled Software Applications

The AV332U come with TWAIN and ISIS drivers, and are bundled with a suite of powerful software applications that include Avision Button Manager, AVScan , and PaperPort . With Button Manager, you can create searchable PDFs, scan and send images to e-mail, printer, or clouds servers such as Google Drive™, or Evernote® with just a simple press of a button. The AVScan and PaperPort are highly effective image processing and document management software that helps you streamline your task more efficiently.

 

▍Features

  • High scan speed of up to 32 ppm/64ipm at (A4, Color, 300 dpi)
  • Easy to carry due to the slim design
  • Support embossed plastic cards
  • Ultrasonic multi-feed detection
  • Professional bundled software applications include Avision Button Manager , AVScan , PaperPort
  • Earth-friendly LED technology
  • Compact ADF holds up to 50 pages
  • Press and scan to cloud servers such as Google Drive, FTP, Evernote, and  Microsoft SharePoint via Button Manager

 


▎Certification mark

Learn more

Specification

General Specification
Technology

Contact Image Sensor (CIS)

Light Source

LED

Document feeding mode

ADF

Optical Resolution (dpi)

600 x 600 dpi

Output Resolution (dpi)

1200 x 1200 dpi

File Formats

BMP, PNG, GIF, JPEG, Single-Page PDF, Multi-Page PDF, Multi-TIFF, TIFF, RTF, TXT, OCR( for iScan only ), XPS, DOC, XLS, PPT, DOCX, XLSX, PPTX, HTML

Halftone Patterns

Dither and Error Diffusion

Grayscale mode

16-bit input 8-bit output

Color mode

48-bit input 24-bit output

Memory Size

128 MB

Dimensions (WxDxH)

Maximum:282 x 457 x 334 mm (11 x 18 x 13.15 in), Minimum:282 x152 x 165 mm ( 11 x 5.98 x 6.49 in)

Weight

2.5 Kg

Interface

USB 2.0

Power Consumption

Operation < 15 W;Ready < 6 W;Sleep < 1.6 W;Off < 0.27 W

Acoustical Noise

Operation < 52 dB;Ready < 25 dB

Recommended Daily Volume

Up to 5,000 pages

OS Support

Win 7, Win 8, Win 10, Win11

Bundled Software

TWAIN Driver, ISIS Driver, Button Manager, PaperPort, AVScan, WIA Driver

Features
Ultrasonic paper jam detection

Yes

Long Paper Mode

Up to 200 dpi Color Duplex 236 in. ( 6000 mm );Up to 300 dpi Color Duplex 218 in. ( 5540 mm );Up to 600 dpi Color Duplex 59 in. ( 1500 mm )

Card Scan

Embossed card ( Thickness 1.25 mm )

Scan Size
ADF Minimum

74 x52mm(A8) (2.9 x 2.0 in)

ADF Maximum

216 x 356 mm ( Legal )( 8.5 x 14 in. )

ADF Capacity

50 sheets (80 g/m+² or 20 lb. Paper)

Paper Weight (Thickness )

27g ~ 413 g/m² ( 7 to 110 lb )

Scanning Speed
B/W @ 200dpi, A4

Simplex : 40 ppm;Duplex : 80 ipm

B/W @ 300dpi, A4

Simplex : 40 ppm;Duplex : 80 ipm

Color @ 200dpi, A4

Simplex : 40 ppm;Duplex : 80 ipm

Color @ 300dpi, A4

Simplex : 32 ppm;Duplex : 64 ipm

* The above specifications may vary due to computer performance and sales regions. For further details, please consult your local distributor.

▎Product Photos

200
High resolution Medium resolution Low resolution
15.41 MB 616.48 KB 251.70 KB
DownloadDownloadDownload

▎User Manual

NameVersionSizeLink
AV332 series简体中文4.79 MBDownload
AV332 series繁體中文4.89 MBDownload
AV332 seriesDeutsch4.54 MBDownload
AV332 seriesEnglish4.62 MBDownload
AV332 seriesEspañol4.72 MBDownload
AV332 seriesFrançais4.56 MBDownload
AV332 seriesעברית5.39 MBDownload
AV332 seriesItaliano4.67 MBDownload
AV332 series日本語5.24 MBDownload
AV332 series한국어6.60 MBDownload
AV332 seriesPolski5.12 MBDownload
AV332 seriesPortuguês6.44 MBDownload
AV332 seriesРусский4.77 MBDownload

▎Brochure

NameVersionSizeLink
AV332U简体中文526.98 KBDownload
AV332U繁體中文518.19 KBDownload
AV332UEnglish408.07 KBDownload

▎Quick Guide

NameVersionSizeLink
AV332U简体中文1.66 MBDownload
AV332UMultiple Languages1.92 MBDownload

▎Software

NameVersionSizeOS SupportLink
ButtonManager V23.1.0.0344 MBWin 7 , Win 8 , Win 10 , Win 11Download
PaperPort14455.79 MBWin 7 , Win 8 , Win 10 , Win 11Download
World Card TeamV3.0.0.0(WCT)235 MBWin 7 , Win 8 , Win 10 , Win 11Download
AVScan X1.2.1.1549.70 MBWin 7 , Win 8 , Win 10 , Win 11Download

▎Drivers

NameVersionSizeOS SupportLink
Linux 64-bit20240221130 MBFedora , openSUSEDownload
Linux 32-bit20240221127 MBFedora , openSUSEDownload
Linux 64-bit20240221130 MBDebian , UbuntuDownload
Linux 32-bit20240221127 MBDebian , UbuntuDownload
Mac Driver20240221138 MBmacOS10.12~10.15 ,macOS11 Big Sur ,
macOS12 Monterey ,macOS13 Ventura ,macOS14 Sonoma
Download
AV332UVB.20139 MBWin 7, Win 8 , Win 10Download

▎Instruction

  • Others: Recognize Fail.

    Icon / LED

    User Check

    1. Check if the scanner has been connected to a computer via a USB cable.

    AD200/300 series scanner

    AD6000/8000 series scanner

    2. Check if the scanner driver has been installed.
    3. Or you may check if the right driver has been successfully installed by choosing Device Manager>Image Device from the Control Panel.

    4. Or else try to replace another USB cable.

  • Image Problem: Moire Pattern.

    User Check

    1. Open TWAIN user interface. In the Image tab, select 600 dpi from the Resolution option and try again.

  • Others: No Power.

    User Check

    1. Check if the scanner has been connected properly to a power source.

    AD200/300 series scanner

    AD6000/8000 series scanner

▎Software

  • Image Problem: Color Variation.

    User Check

    1. Open TWAIN user interface. In the Image tab, we suggest to select Document from the Color Matching option and try again if your scan the documet of offical type.

  • Others: Button didn't Work.

    User Check

    1. Please verify if you mean you can not perform a scan by pressing the Scan button on the scanner. If so, make sure that Button Manager V2 has been installed on your computer. Then launch Button Manager V2, the Button Manager icon will be displayed on the system tray.

    2. Or check if the Windows Image Acquisition (WIA) service has been started by selecting Control Panel>All Control Panel Items>Administrative Tools>Service.

    3.Finally, make sure you have installed .Net framework 4.5.1 & C++ 2010/2015 on your computer. You can find the program in the path C:\Program Files (x86)\Avision\Button Manager\Prerequisite and install them all.

  • Image Problem: Gray Background.

    User Check

    1. Open TWAIN user interface. In the Image tab, select your choice to fit your original from the Color Matching option and try again. Or you may enhance the level of contrast.

▎Hardware Related

  • Error Code 3010(E8): Lamp Error(Upper Optical Unit).

    LED

    User Check

    1. Turn off and then turn on the scanner.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Error Code 3006(E7):Lamp Error(Lower Optical Unit).

    LED

    User Check

    1. Turn off and then turn on the scanner.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Error Code 2037(E29): ADF Rear AFE R/W Test Error.

    LED

    User Check

    1. Turn off and then turn on the scanner.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Error Code 2037(E13): ADF Front AFE R/W Test Error.

    LED

    User Check

    1. Turn off and then turn on the scanner.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Error Code 2024(E12): NVRAM R/W Test Error.

    LED

    User Check

    1. Turn off and then turn on the scanner.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Error Code 3003(E9):DRAM R/W Test Error.

    LED

    User Check

    1. Turn off and then turn on the scanner.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Image Problem: Vertical Lines.

    User Check

    1. Press the ADF release button to open the front cover.

    2. Clean the glass with a soft cloth dampened with isopropyl alcohol (95%).

  • Image Problem: Wide Vertical Lines.

    User Check

    1. Press the ADF release button to open the upper base.

    2. Clean the glass area with a soft cloth slightly dampened with isopropyl alcohol (95%).

  • Error Code 3211(E31): Document Misfeed.

    LED

    User Check

    1. Make sure you have sorted and fanned the paper before loading the paper into the feeder. Then, adjust the paper guide according to the size of your original.

    2. Align the edges of the documents in a step-like pattern.

    3. Or try to clean the ADF roller by wiping the rollers with a lint-free cloth slightly moistened with isopropyl alcohol (95%).


    4.Check if the roller can not rotate smoothly, it probably needs to be repaired, open the cover to take out the ADF roller and replace..

  • Error Code 3101(E5): Multi-Feed Error

    LED

    User Check

    1. Press the ADF Release button to open the front cover.

    2. Remove all the multi-feed paper, and then close the front cover.
    3. If the problem still occurs, try to clean the friction roller by a soft cloth slightly moistened with isopropyl alcohol (95%).

    4. Or if the friction roller has been worn out, raising the pad to open and take out the friction roller and replace..

    5. Make sure you have sorted and fanned the paper before loading the paper into the feeder. Then, adjust the paper guide according to the size of your original.

    6. Align the edges of the documents in a step-like pattern.

    7. Or you may reduce the number of sheets of your document.

  • Error Code 2013(E4): Paper Jam.

    LED

    User Check

    1. Press the ADF Release button to open the front cover.

    2. Remove the jammed paper and then close the cover.
    3. If the problem still occurs, try to clean the scanner roller by wiping the rollers with a lint-free cloth slightly moistened with isopropyl alcohol (95%).

    4.Or if the roller has been worn out, simply replace the friction/ADF roller.

    Friction roller: raising the pad to open and take out the friction roller and replace.

    ADF roller: open the cover to take out the ADF roller and replace.

    5. Make sure you have sorted and fanned the paper before loading the paper into the feeder. Then, adjust the paper guide according to the size of your original.

    6. Align the edges of the documents in a step-like pattern.

    7. Or try to reduce the number of sheets of your documents. 

  • Error Code 2014(E6): ADF Cover Open.

    LED

    User Check

    1.Close the ADF cover.
    2.Check the ADF cover has been closed thoroughly without any gap.

  • Image Problem: Image Distortion.

    User Check

    1. Try to clean the scanner roller by wiping them with a moistened cloth with isopropyl alcohol (95%).

  • Paper becomes jammed during scanning.

    1. Open the front door.

    2. Pull out the jammed paper carefully.

    3. Close the front door.

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