AM40A

Print, Copy, E-mail, and Scan with the Avision AM40A MFP

We’ve taken the office-critical features of our departmental MFPs and packed them into this ultra-productive LEGAL-size printer. It seamlessly integrates print, scan, e-mail, and copy functionalities. Plus, the product can be connected to the computer through a wired or wireless network. All these features are operated through a clear and large LCD screen to simplify work for busy offices with high-volume of document distribution.

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Product Details

 

▍Avision’s AM40A offers the optimal solution for your needs

Avision‘s AI image processing technology offers a range of robust features, including blank page removal, automatic rotation, image deskewing, and precise cropping. With the added benefit of automatic orientation, these advanced capabilities effectively address common challenges encountered in the copying process. By leveraging Avision’s technology, users can enhance their operational efficiency and productivity significantly, ensuring seamless document management and reproduction.

 

 AM40A_S1
AM40A_S2

▍Placing Your Document Casually – Automatically crop and straighten image

With advanced auto crop and straighten function, users no longer need to carefully placing document to the edge of paper guides. Even the document has been placed at a slight angle in the feeder or on the glass platen, the image can be first scanned, cropped and then straightened automatically.

▍Automatically Detecting Text Side – No more worry of placing document facing up or facing down

With an advanced processor developed by Avision, the front side and rear side of document can be scanned simultaneously and the text side will be automatically detected and copied.

 

▍Easy-to-use via the simple user interface

Easy to read and navigate, the large 4.3-inch, bright color touch screen guides you through even the most complex operations. Simply make a few touches on the touch screen, your document can be digitized and distribute within seconds.
Preview your copy result on screen Lets you verify your result and choose which side you want to copy.

  

AM40A_S3
AM40A_S4 width=

▍Advanced scanning capabilities

The product lets you scan paper-based documents in full color in PDF, JPEG, or TIFF file format and send them to a variety of destinations such as E-mail, FTP, USB and network folder (SMB).

 

▍Fast, High-Quality Printing & Copying

The product is able to connect to your mobile devices wirelessly and supports Android Mopria or iOS AirPrint. Simply download the corresponding app, you can complete printing through your mobile devices and enjoy the convenience and benefit of wireless transmission!

▍Print First Page in 5.9 Seconds

Get your work done in less time with this ultras-fast and efficient printer that can deliver a first page in as little as 5.9 seconds.

 

  

AM40A_S3

▍Convenient mobile printing, and scanning

Wirelessly print, or scan from your mobile devices through Avision’s app for the MFPs.

 

 AM40A_S4
 

AM40A_S5

▍Remote Device Management through Embedded Web Page

The product provides a convenient way to view the supplies status of printer cartridge, scan count, and copy count to help you maintain the product well. By simply typing the machine’s IP address in the URL field of your browser, the product’s embedded web page will be prompted.

 

▍Features

  • Duplex Versatility: Two sided printing, and copying
  • Print and copy at up to 40 cpm (A4 LEF) in black and white
  • First print/copy output time < 5.9 seconds
  • Scan in color up to 1200 dpi optical resolution
  • 75-sheet Duplex Automatic Document Feeder scans one-sided documents in sizes up to legal size
  • Full A4 platen glass allows you to scan A4-size document with ease
  • Scan to and print from USB for files on the go
  • 250-sheet standard or optional tray plus 50-sheet multipurpose tray
  • Remote device management through embedded web page
  • User-friendly 4.3” touch screen for easy operation

Specification

General Specification
Functions

Copy – Print – Scan – Network
CPU

1.2GHz
RAM

2 GB
Display

4.3" Touch Panel
Paper input

Face down(Main tray),Face up(Manual tray)
Paper output capacity

150 Pages(70 g/m² , plain paper)
Duplex printing unit

Automatic
Paper size

A4, B5, Letter
Paper weight

60 to 120 g/m²
Connectivity

USB 2.0, Wi-Fi (Built-in), 10/100/1000 Base-T Ethernet
Power source

100-120 VAC, 50/60 Hz, or 220-240 VAC, 50/60 Hz
Dimensions (WxDxH)

404 x 380 x 366 mm ( 15.9 x 14.9 x 14.4 in. )
Weight

10.7 kg (23.6 lb)
Acoustical Noise

Operating：68 dB, Standby：45 dB
Software Driver Support

Win 10, Win 8, Win 7, Win 11
Main tray
Paper capacity

250 pages （70 g/m² plain paper )
Paper size

A4, A5, A6, B5(JIS), Letter, Legal, 76 x 152 mm
Paper weight

60 to 120 g/m²
Manual tray
Paper capacity

60 Pages ( 70 g/m²，Plain Paper )
Paper size

A4, B5(JIS), A5, A6, letter, Legal, 76 x 127 mm to 216 x 356 mm
Paper weight

60 ~ 163 g/m2
Scan Function
Technology

CMOS-CIS
Light Source

LED
Scanning Mode

Color Scanning
Document feeding mode

Flatbed + Document Feeder
Optical resolution

1200 x 1200 dpi
Output Resolution (dpi)

300/600/1200
Grayscale mode

16-bit input 8-bit output
Color mode

48-bit input 24-bit output
File Formats

Color file : JPEG, M-PDF, PDF, TIFF；Gray file : JPEG, M-PDF, PDF, TIFF；B/W file : M-PDF, PDF, TIFF
ADF Minimum

76 x 127 mm
ADF Maximum

216 x 356 mm ( Legal )( 8.5 x 14 in. )
Flatbed Maximum

216 x 297 mm ( 8.5 x 11.7 in )
ADF Scan Speed

36ppm / 72ipm
ADF Capacity

75 Pages (70 g/m²，Plain Paper)
Paper Weight

60 ~105 g/m²
Scanning features

Scan to USB / Scan to FTP / Scan to E-mail / Scan to SMB
Print Function
Printing Speed

40ppm (A4) / 42ppm (Letter)
Maximum media size

Legal
Minimum media size

76 x 127 mm
Resolution

1200 x 1200 dpi
PDLs/Emulations

GDI, PCL, PS3, PDF
First print output time

< 5.9 s
N-up Print

2-in-1, 4-in-1, 9-in-1,16-in-1
Scaling

25 ~ 400 %, Fit to Paper
Edge Erase

4.3 mm ( top, bottom, left, right )
Duplex print

Booklet, Calendar
Print features

Collate / Network Print
Copy Function
Copy Size

Legal, Letter, A4, A5
Max media size

ADF:216 x 356 mm ; Flatbed:216 x 297 mm
Min media size

76 X 127 mm
Copy Speed

40 ppm (A4) / 42 ppm (Letter)
Copy Count

99
Copy Mode

Text / Mix
Zoom

25 % ~ 400 %
N-up Copy

2-in-1 / 4-in-1 / ID card
Copy features

Duplex Copy / Collate / Toner Save mode / ID Copy
Consumables
Toner Cartridge

3,000 pages, 6,000 pages, 9,000 pages, 12,000 Pages
Drum Unit

30,000 sheets
Recommanded Monthly Print Volumn

Up to 6,000 pages
Maximum Monthly print Duty cycle

60,000 pages

* The above specifications may vary due to computer performance and sales regions. For further details, please consult your local distributor.

▎Product Photos

200
High resolution Medium resolution Low resolution
24.55 MB 1.16 MB 439.38 KB
DownloadDownloadDownload

▎User Manual

NameVersionSizeLink
AM40A简体中文15.01 MBDownload
AM40A繁體中文9.32 MBDownload
AM40ADeutsch8.48 MBDownload
AM40AEnglish10.50 MBDownload
AM40AEspañol8.89 MBDownload
AM40AFrançais8.62 MBDownload
AM40AItaliano8.84 MBDownload
AM40APortuguês15.41 MBDownload
AM40AРусский9.02 MBDownload

▎Brochure

NameVersionSizeLink
AM40A繁體中文6.02 MBDownload
AM40AEnglish5.58 MBDownload
AM40A简体中文6.02 MBDownload

▎Drivers

NameVersionSizeOS SupportLink
A4M SeriesCertified100.54 MBWin 7 , Win 8 , Win 10 , Win 11Download
A4M SeriesLatest101.46 MBWin 7 , Win 8 , Win 10 , Win 11Download

*If there are any issues with the Latest Driver, please download the certified version or contact us at service@avision.com.tw for assistance.

NameVersionSizeOS SupportLink
Mac Driver2024102326.15 MBmacOS10.12~10.15 ,macOS11 Big Sur , macOS12 Monterey ,macOS13 Ventura ,macOS14 SonomaDownload
Linux Driverdeb_32bit9.76 MBUbuntu , Linux Mint , Debian GNU/Linux , etc...Download
Linux Driverdeb_64bit10.64 MBUbuntu , Linux Mint , Debian GNU/Linux , etc...Download
Linux Driverrpm_32bit9.76 MBFedora , openSUSE , CentOS(Red Hat Enterprise Linux) , etc...Download
Linux Driverrpm_64bit10.64 MBFedora , openSUSE , CentOS(Red Hat Enterprise Linux) , etc...Download

Video

▎Instruction

  • Image Problem: Poor Positioning.

    User Check

    1. Check if proper paper type has been selected in printer driver.

  • Error Code 500002: DHCP no Respond.

    This error occurs when the printer requests information from the DHCP server and DHCP server does not respond.

    User Check

    1. Search the CMD and launch on your PC.

    2. key-in inconfig/all to check whether the DHCP server work in advance.


    3. Contact to IT person to check the DHCP server setting.

  • Error Code 500000: IP Conflict.

    There are two or more device using the same IP in the same one LAN area.

    User Check

    1. Please reset the fixed IP address, or contact to IT person to check the router setting.

  • Error Code 500001: Net Cable Unplug.

    User Check

    1. Please plug the ethernet cable.
    2. If it still happen, test this cable on others devive to ensure this cable work, or not, try with another cable.

▎Hardware Related

  • Image Problem: Gray Background (Partly).

    User Check

    1. Clean the charge wire or the power grid of the drum unit.
    Slide the charge wire to the end and then back to the original place. Repeat this for at least 3 times

    2. Replace drum unit. <Video Link>

    3. Replace toner unit. <Video Link>

  • Image Problem: Blank Page.

    User Check

    1. Replace drum unit. <Video Link>

  • Image Problem: The Color Fades Down Gradually.

    User Check

    1. 4. Replace toner unit. <Video Link>

  • Image Problem: A White Horizontal Line.

    User Check

    1. The problem could be disappeared after printing a few pages.
    2. Replace drum unit. <Video Link>

  • Image Problem: Too shallow (partial).

    User Check

    1. Check the operating environment. High temperature and high humidity or low temperature and low humidity conditions can cause this problem.
    2. Replace toner unit. <Video Link>

  • Image Problem: It's too Shallow.

    User Check

    1. Check the operating environment. High temperature and high humidity or low temperature and low humidity conditions can cause this problem.
    2. Replace toner unit. <Video Link>

  • Image Problem: White Spots.

    User Check

    1. There is dirt on the printer internal. wipe off the dirt on the paper path or roller.

    2. Check whether fixed distance of the dust on the paper and measure it, 33.1 mm is toner issue and 75.4 mm is drum issue, confirm and judge which one need to be replace.

    3. Replace drum unit. <Video Link>

    4. Replace toner unit. <Video Link>

  • Image Problem: Black Spots.

    User Check

    1. There is dirt on the printer internal. wipe off the dirt on the paper path or roller.

    2. Check whether fixed distance of the dust on the paper and measure it, 33.1 mm is toner issue and 75.4 mm is drum issue, confirm and judge which one need to be replace.

    3. Replace drum unit. <Video Link>


    4. Replace toner unit. <Video Link>

  • Image Problem: Dirty Background.
    This image has an empty alt attribute; its file name is image-15.png

    User Check

    1. The problem may disappear after printing a few pages.
    2. Check whether fixed distance of the dust on the paper and measure it, 33.1 mm is toner issue and 75.4 mm is drum issue, confirm and judge which one need to be replace.

    3. Replace drum unit. <Video Link>

    4. Replace toner unit. <Video Link>

    5. There is dirt on the printer internal. wipe off the dirt.

  • Image Problem: Ghost (Type 2).
    This image has an empty alt attribute; its file name is image-28.png

    User Check

    1. Check the environment. High or low temperature/humidity may cause the problem.
    2. Clean the charge wire or the power grid of the drum unit.
    Slide the corona wire to the end and then back to the original place. Repeat this for at least 3 times

    3. Replace drum unit. <Video Link>

  • Image Problem: Black Strape.

    User Check

    1. Clean the charge wire or the power grid of the drum unit.
    Slide the charge wire to the end and then back to the original place. Repeat this for at least 3 times

    2. This problem will disappear after printing for a few pages.
    3. Replace drum unit. <Video Link>

    4. Replace toner unit. <Video Link>

    5. There is dirt on the printer internal. wipe off the dirt on the paper path or roller.

  • Error Code 201610: Printer LPH Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Error Code 200334: Paper Jam.

    User Check

    1. Take out the duplex unit.

    2. And open the rear cover to remove the jammed paper.

    3. Close the cover to try again.

    <Video Link>

    4. Or else try to clean the light guide pillar of duplex tray.

  • Image Problem: Dirt on The Rear Side.

    User Check

    1. This problem may be solved after printing a few pages.
    2. There is dirt on the printer internal. wipe off the dirt on the paper path or roller.

  • Image Problem: Too Deep (Gray Backgournd).

    User Check

    1. Check the environment. High or low temperature/humidity may cause the problem.
    2. Replace drum unit. <Video Link>

    3. Replace toner unit. <Video Link>

  • Error Code 200039: Toner Cartridge Error. Please Rplace Toner Cartridge from Original Manufacturer.

    User Check

    1. Please ensure you had replaced the toner cartridge from original manufacturer. <Video Link>

  • Error Code 200330: Paper Jam.

    User Check

    1. Open rear cover to pull down the paper path & green arm of the both side.

    2. Remove the jammed paper and ensure this position without any foreign obgects.

    3. Reverse order the paper path & green arm of the both side then close the rear cover then try again.

    <Video Link>

  • Error Code 200328: Paper Jam.

    User Check

    1. Open front cover and remove the drum unit to confirm the jammed paper.

    2. Check if there are the jammed paper, rotate the green release wheel to take the paper back way, also check if there is any foreign object on the paper path..

    3. Then open the main tray to remove the jam paper.

    5. Close the main tray and return the drum unit then close the front cover to try again.

    <Video Link>

    6. Check if the light guide pillar of the drum unit is contaminated by clean cotton swab to wipe with isopropyl alcohol.

  • Error Code 200327: Paper Jam.

    User Check

    1. Open front cover and remove the drum unit to confirm the jammed paper.

    2. Check if there are the jammed paper, rotate the green release wheel to take the paper back way, also check if there is any foreign object on the paper path..

    3. Then open the main tray to remove the jam paper.

    5. Close the main tray and return the drum unit then close the front cover to try again.

    <Video Link>

    6. Check if the light guide pillar of the drum unit is contaminated by clean cotton swab to wipe with isopropyl alcohol.

  • Image Problem: Black Vertical Lines on a Light Background.

    User Check

    1. Clean the corona wire or the power grid of the drum unit.
    Slide the corona wire to the end and then back to the original place. Repeat this for at least 3 times

    2. If the problem still happen, try to replace drum unit. <Video Link>

  • Image Problem: White Vertical Line.

    User Check

    1. Clean the corona wire or the power grid of the drum unit.
    Slide the corona wire to the end and then back to the original place. Repeat this for at least 3 times

    2. If the problem still happen, try to replace drum unit. <Video Link>

  • Image Problem: Print Blur.

    User Check

    1. If the printer has been evenly positioned.
    2. Replace drum unit. <Video Link>

  • Image Problem: Blur Image.
    This image has an empty alt attribute; its file name is image-34.png

    User Check

    1. Check the environment. High or low temperature/humidity may cause the problem.
    2. Check if the paper is damp.
    3. Replace drum unit. <Video Link>

    4. Replace toner unit. <Video Link>

  • Image Problem: Vertical Lines.

    User Check

    1. Clean the corona wire or the power grid of the drum unit.
    Slide the corona wire to the end and then back to the original place. Repeat this for at least 3 times

    2. This problem will disappear after printing for a few pages.
    3. Replace drum unit. <Video Link>

    4. Replace toner unit. <Video Link>

  • Image Problem: Horizontal Line.

    User Check

    1. Clean the corona wire or the power grid of the drum unit.
    Slide the corona wire to the end and then back to the original place. Repeat this for at least 3 times

    2. This problem will disappear after printing for a few pages.
    3. Replace drum unit. <Video Link>

  • Image Problem: Black Horizontal Lines.

    User Check

    1. Clean the corona wire or the power grid of the drum unit.
    Slide the corona wire to the end and then back to the original place. repeat this for at least 3 times

    2. This problem will disappear after printing for a few pages.
    3. Replace drum unit. <Video Link>

  • Image Problem: Print all Black.

    User Check

    1. Clean the corona wire or the power grid of the drum unit.
    Slide the corona wire to the end and then back to the original place. Repeat this for at least 3 times

    2. If the problem still happen, try to replace drum unit. <Video Link>

  • Image Problem: Ghost (Type 1).
    This image has an empty alt attribute; its file name is image-27.png

    User Check

    1. Check the environment. High or low temperature/humidity may cause the problem.
    2. Clean the corona wire or the power grid of the drum unit.
    Slide the corona wire to the end and then back to the original place. Repeat this for at least 3 times

    3. Replace drum unit. <Video Link>

    4. Replace toner unit. <Video Link>

  • Error Code 200030: No Toner Cartridge.

    User Check

    1. Check If there is toner cartridge installed in the printer or not.

    2. Check wether the connecting golden finger of drum had dirt and clean by eraser to wipe.

  • Error Code 200324: Paper Jam.

    User Check

    1. Open front cover and remove the drum unit to confirm the jammed paper.

    2. Or open the main tray to remove the jam paper.


    3. Check if there is any foreign object on the paper path.

    <Video Link>
    4. Check if the light guide pillar of the drum unit is contaminated by clean cotton swab to wipe with isopropyl alcohol (95%).

  • Error Code 200031: Toner End of Life. Please Replace Toner Cartridge.

    User Check

    1. Please replace the toner cartridge. <Video Link>

  • Error Code 200036: Toner Cartridge Error. Please Rplace Toner Cartridge from Original Manufacturer.

    User Check

    1. Please ensure you had replaced the toner cartridge from original manufacturer. <Video Link>

  • Error Code 200032: Tone Near End of Life. Please Replace the Toner Cartridge.

    User Check

    1. Need to prepare a new toner cartridge for replace when the current toner cartridge life end. <Video Link>

  • Error Code 200043: Drum Unit Near End of Life.

    User Check

    1. Need to prepare a new drum unit for replace when the current drum life end.

    <Video Link>

  • Error Code 200041: Not Install Drum Unit.

    User Check

    1. Check If there is drum unit installed in the printer or not.

    <Video Link>

  • Image Problem: Image Distortion (for LSU unit).

    User Check

    1. Check whether happen both on PC print and copy function.
    2. If it happen only on copy function, check your original document image.

  • Error Code 200301: Paper Jam.

    User Check

    1. Pick up the jam paper on manual tray.

    2. Confirm to fan and sort the paper to put it on the tray again

    <Video Link>

  • Error Code 200302: Paper Jam.

    User Check

    1. Open the main tray and removal the jam paper


    2. Reset the paper as well in tray

    3. Close the main tray to try again.
    <Video Link>

  • Error Code 205101: Drum Charger Error.

    User Check

    1. Please try to restart the MFP.

    2. Replace the drum unit. <Video Link>

  • Error Code 200044: Invalid Drum Unit.

    User Check

    1. Please ensure you had replaced the drum unit from the original manufacturer.

    <Video Link>

  • Error Code 200042: Drum Unit Lifetime End.

    User Check

    1. Replace the drum unit.

    <Video Link>

  • Error Code 200081: Printer Paper Empty (Main Tray).

    User Check

    1. No paper on the main tray, please load the paper to main tray.

  • Error Code 201623: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Image Problem: The Poor Image.

    User Check

    1. Check the operating environment. High temperature and high humidity or low temperature and low humidity conditions can cause this problem.
    2. Check if the paper is damp.

  • Error Code 200326: Paper Jam.

    User Check

    1. Open front cover and remove the drum unit to confirm the jammed paper.

    2. Or open the main tray to remove the jam paper.


    3. Check if there is any foreign object on the paper path.

    <Video Link>
    4. Check if the light guide pillar of the drum unit is contaminated by clean cotton swab to wipe with isopropyl alcohol (95%).

  • Error Code 200090: Fan Error.

    User Check

    1. Confirm whther there are someting insert to the fan on vent position to make the fan rotation fail.

  • Error Code 200080: Printer Paper Empty (Manual Tray).

    User Check

    1. No paper on the manual tray, please load the paper to manual tray.

  • Error Code 200054: Rear Cover Opens.

    User Check

    1. Check whether the rear cover actually close well when you print by duplex.

  • Error Code 200051: Front Cover Opens.

    User Check

    1. Check whether the front cover actually close well.

  • Error Code 201600: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Error Code 200335: Paper Jam.

    User Check

    1. Take out the duplex unit.

    2. And open the main tray to remove the jammed paper.

    3. Close the main tray then set the duplex unit to try again.

    <Video Link>

  • Error Code 200325: Paper Jam.

    User Check.

    1. Open front cover and remove the drum unit to remove the jammed paper.

    2. Or open the main tray to remove the jam paper.


    3. Check if there is any foreign object on the paper path.

    <Video Link>
    4. Check if the light guide of the drum unit is contaminated by clean cotton swab to wipe with isopropyl alcohol (95%).

  • Error Code 201604: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Error Code 201605: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Error Code 201607: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Error Code 205000: Initial Fail.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Error Code 200329: Paper Jam.

    User Check

    1. Open front cover and remove the drum unit to confirm the jammed paper.

    2. Check if there are the jammed paper, rotate the green release wheel to take the paper back way, also check if there is any foreign object on the paper path..

    3. Then open the main tray to remove the jam paper.

    5. Close the main tray and return the drum unit then close the front cover to try again.

    <Video Link>

    6. Check if the light guide pillar of the drum unit is contaminated by clean cotton swab to wipe with isopropyl alcohol.

  • Error Code 200331: Paper Jam.

    User Check

    1. Open rear cover to pull down the paper path & green arm of the both side.

    2. Remove the jammed paper and ensure this position without any foreign obgects.

    3. Reverse order the paper path & green arm of the both side then close the rear cover then try again.

    <Video Link>

  • Error Code 200332: Paper Jam.

    User Check

    1. Removal the Jam from exit position to try again.

    2. Open the rear cover to check whether there are others paper.

    <Video Link>

  • Error Code 200333: Paper Jam.

    User Check

    1. Open the rear cover to remove the jammed paper.

    2. Close the cover to try again.

    <Video Link>

  • Error Code 201622: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

     

  • Error Code 201618: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Error Code 201617: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

     

  • Error Code 201616: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

     

  • Error Code 201615: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Error Code 201613: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

     

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