AP30 series

Delivers High-Speed and Ultra Efficiency 

The AP30 series is Avision’s state-of-the-art printer which can be used for local printing, wired and wireless network printing up to Legal size (216×356 mm, 8.5×14 in.). The AP30 series boosts your efficiency by offering fast printing speed up to 33 ppm (LTR, SEF). What is best, the printer provides various features to ensure efficient and effective printout including network printing, printing on both Sides, collating (sorting the printed pages), printing multiple pages on a single sheet, adding watermark in the background and so on. With an easy-to-use control panel, the AP30 series makes your operation fast as a breeze.

 

 

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Product Details

 

 

▍Convenient Mobile Printing (Optional)

The product is able to connect to your mobile devices wirelessly and supports Android Mopria or iOS AirPrint. Simply download the corresponding app, you can complete printing through your mobile devices and enjoy the convenience and benefit of wireless transmission!

▍Fast, High-Quality Printing

Produce professional black and white output at impressive print speeds of up to 33 pages per minute.

▍Remote Device Management via the Embedded Web Page

The product provides a convenient way to view the supplies status, scan count,and copy count to help you maintain the product well. By simply typing the machine’s IP address in the URL field of your browser, the product’s embedded web page will be prompted.

▍Built-Duplex Print Unit

Use the automatic duplex printing feature to help save paper and reduce costs.

▍ID Card Copy (Optional)

With the optional ID Card Duplex module, making duplex ID card copy is really that easy by simply inserting your card into the card slot and the job is done!

 

Specification

General Specification
CPU

350 MHz
RAM

128 MB
Display

LED
Paper input

Face down(Main tray),Face up(Manual tray)
Paper output capacity

150 Pages(70 g/m² , plain paper)
Duplex printing unit

Built – in
Connectivity

USB 2.0, 10 / 100 Base-T Ethernet
Power source

100~127 VAC, 60 Hz or 220~240 VAC, 50/60 Hz
Dimensions (WxDxH)

404 x 380 x 204 mm
Weight

8.5 kg ( 18.7 lb. )
Maximum media size

Legal ( 216 x 356 mm )
Minimum media size

76 x 127 mm
Resolution

1200 x 1200 dpi
PDLs/Emulations

GDI , PCL/PS3 (optional)
First print output time

<7 seconds
Edge Erase

4.3 mm ( top, bottom, left, right )
Duplex Print

Booklet , Calendar
Printing features

Network Print
Supported operation system

Win 11 , Win 10 , Win 8 , Win 7
Mobile printing support

AirPrint and Mopria Print Service
Recommanded Monthly Print Volumn

1,500 ~ 3,000 pages
Maximum Monthly print Duty cycle

60,000 pages
Main tray
Paper capacity

250 pages （70 g/m² plain paper )
Paper size

A4, A5, A6, B5, Letter, Legal, 76 x 135 mm
Paper weight

60 to 120 g/m²
Manual tray
Paper capacity

10 sheets （70 g/m² plain paper )
Paper size

A4, B5, A5, A6, letter, Legal, 76 x 127 mm to 216 x 356 mm
Paper weight

60 to 120 g/m²
Duplex print
Paper Size

A4, Letter
Paper weight

60 to 120 g/m²
Consumables (option)
Toner Cartridge

1500 pages, 3000 pages
Drum Unit

30,000 pages
Environmental Factors
Temperature

10 ~ 32 C
Humidity

15% ~ 80%

* The above specifications may vary due to computer performance and sales regions. For further details, please consult your local distributor.

▎User Manual

NameVersionSizeLink
AP30 seriesEspañol7 MBDownload
AP30 seriesPortuguês6.90 MBDownload
AP30 seriesitaliano6.70 MBDownload
AP30 seriesfrançais6.71 MBDownload
AP30 seriesEnglish5.17 MBDownload
AP30 seriesDeutsch6.91 MBDownload
AP30 series繁體中文5.05 MBDownload
AP30 series简体中文4.93 MBDownload

▎Brochure

NameVersionSizeLink
AP30 series繁體中文416.69 KBDownload
AP30 seriesEnglish197.69 KBDownload
AP30 series简体中文356.92 KBDownload

▎Quick Guide

NameVersionSizeLink
AP30 series简体中文2.85 MBDownload
AP30 seriesMultiple Languages2.74 MBDownload

▎Drivers

NameVersionSizeOS SupportLink
AP30 series Mac Driver (20171121)2.5 MB10.14Download
AP30 seriesV1.0219.35 MBWin 7, Win 8 , Win 10Download

Video

▎Instruction

  • Image Problem: Poor Positioning.

    User Check

    1. Check if proper paper type has been selected in printer driver.

  • Error Code 500002: DHCP no Respond.

    This error occurs when the printer requests information from the DHCP server and DHCP server does not respond.

    User Check

    1. Search the CMD and launch on your PC.

    2. key-in inconfig/all to check whether the DHCP server work in advance.


    3. Contact to IT person to check the DHCP server setting.

  • Error Code 500001: Net Cable Unplug.

    User Check

    1. Please plug the ethernet cable.
    2. If it still happen, test this cable on others devive to ensure this cable work, or not, try with another cable.

▎Software

  • Error Code 600707: Resolution Is Not Supported.

    User Check

    1. The AM/AP30 series only support to the 600 dpi of print resolution, if you set to 1200dpi, please adjust it then try again.

▎Hardware Related

  • Image Problem: Gray Background (Partly).

    User Check

    1. Clean the corona wire or the power grid of the drum unit.
    Slide the corona wire to the end and then back to the original place. Repeat this for at least 3 times

    2. Replace drum unit. <Video Link>


    3. Replace toner unit. <Video Link>

  • Error Code 201610: Printer LPH Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Error Code 200036: Toner Cartridge Error. Please Replace Toner Cartridge from Original Manufacturer.

    User Check

    1. Please ensure you had replaced the toner cartridge from original manufacturer. <Video Link>

  • Image Problem: White Spots.

    User Check

    1. There is dirt on the printer internal. wipe off the dirt on the paper path or roller.

    2. Check whether fixed distance of the dust on the paper and measure it, 33.1 mm is toner issue and 75.4 mm is drum issue, confirm and judge which one need to be replace.

    3. Replace drum unit. <Video Link>

    4. Replace toner unit. <Video Link>


  • Error Code 200331: Paper Jam.

    User Check

    1. Open rear cover to pull down the paper path & green arm of the both side.

    2. Remove the jammed paper and ensure this position without any foreign obgects.

    3. Return the paper path & green arm of the both side then close the rear cover then

    <Video Link>

  • Image Problem:Too Deep (Gray Backgournd).

    User Check

    1. Check the environment. High or low temperature/humidity may cause the problem.
    2. Replace drum unit. <Video Link>

    3. Replace toner unit. <Video Link>

  • Error Code 200039: Toner Cartridge Error. Please Rplace Toner Cartridge from Original Manufacturer.

    User Check

    1. Please ensure you had replaced the toner cartridge from original manufacturer. <Video Link>

  • Image Problem: Image Distortion (for LSU unit).

    User Check

    1. Check whether happen both on PC print and copy function.
    2. If it happen only on copy function, check your original document image.

  • Image Problem: Print Blur.

    User Check

    1. If the printer has been evenly positioned.
    2. Replace drum unit. <Video Link>

  • Image Problem: White Vertical Line.

    User Check

    1. Clean the corona wire or the power grid of the drum unit.
    Slide the corona wire to the end and then back to the original place. Repeat this for at least 3 times

    2. If the problem still happen, try to replace drum unit. <Video Link>

  • Image Problem: Print all Black.

    User Check

    1. Clean the corona wire or the power grid of the drum unit.
    Slide the corona wire to the end and then back to the original place. Repeat this for at least 3 times

    2. Replace drum unit. <Video Link>

  • Image Problem: Blank Page.

    User Check

    1. Replace drum unit. <Video Link>

  • Image Problem: Too shallow (partial).

    User Check

    1. Check the operating environment. High temperature and high humidity or low temperature and low humidity conditions can cause this problem.
    2. Replace toner unit. <Video Link>

  • Image Problem: Black Vertical Lines on a Light Background.

    User Check

    1. Clean the corona wire or the power grid of the drum unit.
    Slide the corona wire to the end and then back to the original place. Repeat this for at least 3 times

    2. Replace drum unit. <Video Link>

  • Image Problem: It's too shallow.

    User Check

    1. Check the operating environment. High temperature and high humidity or low temperature and low humidity conditions can cause this problem.
    2. Replace toner unit. <Video Link>

  • Image Problem: Black Horizontal Lines.

    User Check

    1. Clean the corona wire or the power grid of the drum unit.
    Slide the corona wire to the end and then back to the original place. repeat this for at least 3 times

    2. This problem will disappear after printing for a few pages.
    3. Replace drum unit. <Video Link>

  • Image Problem: Black Strape.

    User Check

    1. Clean the corona wire or the power grid of the drum unit.
    Slide the corona wire to the end and then back to the original place. Repeat this for at least 3 times

    2. This problem will disappear after printing for a few pages.
    3. Replace drum unit. <Video Link>


    4. Replace toner unit. <Video Link>

    5. There is dirt on the printer internal. wipe off the dirt on the paper path or roller.

  • Image Problem: Dirt on the Rear Side.

    User Check

    1. This problem may be solved after printing a few pages.
    2. There is dirt on the printer internal. wipe off the dirt on the paper path or roller.


  • Image Problem: Blur Image.
    This image has an empty alt attribute; its file name is image-34.png

    User Check

    1. Check the environment. High or low temperature/humidity may cause the problem.
    2. Check if the paper is damp.
    3. Replace drum unit. <Video Link>


    4. Replace toner unit. <Video Link>

  • Image Problem: Vertical Lines.

    User Check

    1. Clean the corona wire or the power grid of the drum unit.
    Slide the corona wire to the end and then back to the original place. Repeat this for at least 3 times

    2. This problem will disappear after printing for a few pages.
    3. Replace drum unit. <Video Link>


    4. Replace toner unit. <Video Link>

  • Image Problem: Horizontal Line.

    User Check

    1. Clean the corona wire or the power grid of the drum unit.
    Slide the corona wire to the end and then back to the original place. Repeat this for at least 3 times

    2. This problem will disappear after printing for a few pages.
    3. Replace drum unit. <Video Link>

  • Image Problem: The Color Fades Down Gradually.

    User Check

    1. 4. Replace toner unit. <Video Link>

  • Image Problem: Dirty Background.
    This image has an empty alt attribute; its file name is image-15.png

    User Check

    1. The problem may disappear after printing a few pages.
    2. Check whether fixed distance of the dust on the paper and measure it, 33.1 mm is toner issue and 75.4 mm is drum issue, confirm and judge which one need to be replace.

    3. Replace drum unit. <Video Link>

    4. Replace toner unit. <Video Link>

    5. There is dirt on the printer internal. wipe off the dirt.

  • Image Problem: Ghost (Type 1).
    This image has an empty alt attribute; its file name is image-27.png

    User Check

    1. Check the environment. High or low temperature/humidity may cause the problem.
    2. Clean the corona wire or the power grid of the drum unit.
    Slide the corona wire to the end and then back to the original place. Repeat this for at least 3 times

    3. Replace drum unit. <Video Link>


    4. Replace toner unit. <Video Link>

  • Image Problem: Ghost (Type 2).
    This image has an empty alt attribute; its file name is image-28.png

    User Check

    1. Check the environment. High or low temperature/humidity may cause the problem.
    2. Clean the corona wire or the power grid of the drum unit.
    Slide the corona wire to the end and then back to the original place. Repeat this for at least 3 times

    3. Replace drum unit. <Video Link>


    4. Replace toner unit. <Video Link>

  • Image Problem: Black Spots.

    User Check

    1. There is dirt on the printer internal. wipe off the dirt on the paper path or roller.

    2. Check whether fixed distance of the dust on the paper and measure it, 33.1 mm is toner issue and 75.4 mm is drum issue, confirm and judge which one need to be replace.

    3. Replace drum unit. <Video Link>


    4. Replace toner unit. <Video Link>

  • Image Problem: A White Horizontal Line.

    User Check

    1. The problem could be disappeared after printing a few pages.
    2. Replace drum unit. <Video Link>

  • Error Code 200081: Printer Paper Empty (Main Tray).

    User Check

    1. No paper on the main tray, please load the paper to main tray.

  • Error Code 201623: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Image Problem: The Poor Image.

    User Check

    1. Check the operating environment. High temperature and high humidity or low temperature and low humidity conditions can cause this problem.
    2. Check if the paper is damp.

  • Error Code 201600: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Error Code 201604: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Error Code 201605: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Error Code 201607: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Error Code 201613: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

     

  • Error Code 201615: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Error Code 201616: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

     

  • Error Code 201622: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

     

  • Error Code 201621: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

     

  • Error Code 201617: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

     

  • Error Code 201618: Fuser Error.

    User Check

    1. Please try to restart the printer or MFP.

    2. If the problem still happen, please kindly check the serial number on your scanner label first, then click the following "Ask to help" option to full the form then feedback to us, thanks.

  • Error Code 200330: Paper Jam.


    User Check

    1. Open rear cover to pull down the paper path & green arm of the both side.

    2. Remove the jammed paper and ensure this position without any foreign obgects.

    3. Reverse order the paper path & green arm of the both side then close the rear cover then try again.

    <Video Link>

  • Error Code 200325: Paper Jam.

    User Check.

    1. Open front cover and remove the drum unit to confirm the jammed paper.

    2. Or open the main tray to remove the jam paper.


    3. Check if there is any foreign object on the paper path.

    <Video Link>
    4. Check if the light guide pillar of the drum unit is contaminated by clean cotton swab to wipe with isopropyl alcohol (95%).

  • Error Code 200335: Paper Jam.

    User Check

    1. Take out the duplex unit and open the main tray to remove the jammed paper.


    2. And open the main tray to remove the jammed paper.

    3. Close the main tray then set the duplex unit to try again.

    <Video Link>

  • Error Code 200334: Paper Jam.

    User Check

    1. Take out the duplex unit and open the rear cover to remove the jammed paper.

    2. And open the rear cover to remove the jammed paper.

    3. Close the cover to try again.

    <Video Link>

  • Error Code 200333: Paper Jam.

    User Check

    1. Open the rear cover to remove the jammed paper.

    2. Close the cover to try again.

    <Video Link>

  • Error Code 200332: Paper Jam.

    User Check

    1. Removal the Jam from exit position to try again.

    2. Open the rear cover to check whether there are others paper.

    <Video Link>

  • Error Code 200328: Paper Jam.

    User Check

    1. Open front cover and remove the drum unit to confirm the jammed paper.

    2. Check if there are the jammed paper, rotate the green release wheel to take the paper back way, also check if there is any foreign object on the paper path..

    3. Then open the main tray to remove the jam paper.

    5. Close the main tray and return the drum unit then close the front cover to try again.

    <Video Link>

    6. Check if the light guide pillar of the drum unit is contaminated by clean cotton swab to wipe with isopropyl alcohol.

  • Error Code 200327: Paper Jam.

    User Check

    1. Open front cover and remove the drum unit to confirm the jammed paper.

    2. Check if there are the jammed paper, rotate the green release wheel to take the paper back way, also check if there is any foreign object on the paper path..

    3. Then open the main tray to remove the jam paper.

    5. Close the main tray and return the drum unit then close the front cover to try again.

    <Video Link>

    6. Check if the light guide pillar of the drum unit is contaminated by clean cotton swab to wipe with isopropyl alcohol.

  • Error Code 200329: Paper Jam.

    User Check

    1. Open front cover and remove the drum unit to confirm the jammed paper.

    2. Check if there are the jammed paper, rotate the green release wheel to take the paper back way, also check if there is any foreign object on the paper path..

    3. Then open the main tray to remove the jam paper.

    5. Close the main tray and return the drum unit then close the front cover to try again.

    <Video Link>

    6. Check if the light guide pillar of the drum unit is contaminated by clean cotton swab to wipe with isopropyl alcohol.

  • Error Code 200326: Paper Jam.

    User Check

    1. Open front cover and remove the drum unit to confirm the jammed paper.

    2. Or open the main tray to remove the jam paper.


    3. Check if there is any foreign object on the paper path.

    <Video Link>
    4. Check if the light guide pillar of the drum unit is contaminated by clean cotton swab to wipe with isopropyl alcohol (95%).

  • Error Code 200324: Paper Jam.

    User Check

    1. Open front cover and remove the drum unit to confirm the jammed paper.

    2. Or open the main tray to remove the jam paper.


    3. Check if there is any foreign object on the paper path.

    <Video Link>
    4. Check if the light guide pillar of the drum unit is contaminated by clean cotton swab to wipe with isopropyl alcohol (95%).

  • Error Code 200043: Drum Unit Near End of Life.

    User Check

    1. Need to prepare a new drum unit for replace when the current drum life end.

    <Video Link>

  • Error Code 200090: Fan Error.

    User Check

    1. Confirm whther there are someting insert to the fan on vent position to make the fan rotation fail.

  • Error Code 200041: Not Install Drum Unit.

    User Check

    1. Check If there is drum unit installed in the printer or not.

    <Video Link>











    2. Check wether the connecting golden finger of drum had dust and clean by eraser to wipe.

  • Error Code 200032: Tone Near End of Life. Please Replace the Toner Cartridge.

    User Check

    1. Need to prepare a new toner cartridge for replace when the current toner cartridge life end. <Video Link>

  • Error Code 200301: Paper Jam.

    User Check

    1. Pick up the jam paper on manual tray.


    2. Confirm to fan and sort the paper to put it on the tray again

    <Video Link>

  • Error Code 205101: Drum Charger Error.

    User Check

    1. Please try to restart the printer.

    2. Replace the drum unit. <Video Link>

  • Error Code 200031: Toner End of Life. Please Replace Toner Cartridge.

    User Check

    1. Please replace the toner cartridge. <Video Link>

  • Error Code 200042: Drum Unit Lifetime End.

    User Check

    1. Replace the drum unit.

    <Video Link>

  • Error Code 200302: Paper Jam.

    User Check

    1. Open the main tray and removal the jam paper


    2. Reset the paper as well in tray

    3. Close the main tray to try again.
    <Video Link>

  • Error Code 200044: Invalid Drum Unit.

    User Check

    1. Please ensure you had replaced the drum unit from the original manufacturer.

    <Video Link>

  • Error Code 302651: Network Initial Fail.

    User Check

    1. Try to restart MFP.

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