Trouble Shooting StepsCauseSolutionParts1The ground spring of the Drum unit defective.Replace the drum unit.<Video Link>Drum unit (015-0333-22)2Developing unit has been stored for a long time.The problem may be disappeared after printing…
Trouble Shooting StepsCauseSolutionParts1Drum unit near end of life.Replace the drum unit.<Video Link>Drum unit (015-0333-22)2Poor contact of toner cartridge.Replace the toner cartridge. <Video Link>Toner (015-0292-22)3The power supply is faulty.Please check the…
Trouble Shooting StepsCauseSolutionParts1Drum unit deformed.Replace the drum unit.<Video Link>Drum unit (015-0333-22)2Developing unit bad scraper.Replace the toner cartridge. <Video Link>Toner (015-0292-22)
Trouble Shooting StepsCauseSolutionParts1The toner cartridge is running out of lifeReplace the toner cartridge. <Video Link>Toner (015-0292-22)
Trouble Shooting StepsCauseSolutionParts1The toner cartridge is running out of lifeReplace the new toner cartridge.<Video Link>Toner (015-0273-22)
Trouble Shooting StepsCauseSolutionParts1Use the wrong toner cartridge (using another toner model).Replace the new toner cartridge.<Video Link>Toner (015-0273-22)2The life of the drum unit will be exhaustedReplace with a new drum unit.…
Trouble Shooting StepsCauseSolutionParts1There is dirt in the paper pathWipe off the dirt. Please refer to the spacing of the various rollers in the image(see below).2There is dirt on the surface…
Trouble Shooting StepsCauseSolutionParts1Drum unit near end of life.Replace the drum unit.Drum (015-0275-22)2Poor contact of toner cartridge.Replace the new toner cartridge.Toner (015-0273-22)3The power supply is faulty.Replace the power supply.220V Power supply…
Trouble Shooting StepsCauseSolutionParts1Registration sensor jumped.Replace registration sensor SBA234.Registration sensor (004-2714-9-SP)2Main board malfunctioned (NVRAM data error).Replace the main board MBA795 <Video Link>Main board (004-3055-9-SP)
