Trouble Shooting StepsCauseSolutionParts1OPC (Organic Photo Conductor) of drum unit worn out.Replace with a new drum unit.<Video Link>Drum unit (015-0275-22)2The toner cartridge is running out of lifeReplace the new toner cartridge.…
Trouble Shooting StepsCauseSolutionParts1OPC (Organic Photo Conductor) of drum unit worn out.Replace the drum unit.<Video Link>Drum unit (015-0333-22)2The toner cartridge is running out of lifeReplace the toner cartridge. <Video Link>Toner (015-0292-22)3The…
Trouble Shooting StepsCauseSolutionParts1Accumulated dust on the Drum unit.Clean the drum unit or replace the drum unit with a new one. Refer to <Cleaning Method of the Drum unit>2The LPH unit…
Trouble Shooting StepsCauseSolutionParts1The drum unit defective.Replace drum unit.<Video Link>Drum unit (015-0275-22)
Trouble Shooting StepsCauseSolutionParts1The drum unit defective.Replace the drum unit.<Video Link>Drum unit (015-0333-22)
Trouble Shooting StepsCauseSolutionParts1The toner cartridge is running out of tonerReplace the toner cartridge. <Video Link>Toner (015-0292-22)2The transfer roller defective.Replace the transfer roller.Transfer roller (057-1680-0-SP)3The power supply board defective.Please check the…
Trouble Shooting StepsCauseSolutionParts1Registration sensor defective.Replace the SBA234Registration sensor (004-2714-9-SP)2Main board defective. (NVRAM data error).Replace the main board MBA875 <Video Link>Main board (004-3424C-9-SP)
Trouble Shooting StepsCauseSolutionParts1The LPH unit defective.Replace the LPH unit.LPH unit (002-B377-0-SP)2The main board defective.Replace the main board MBA875 <Video Link>Main board (004-3424C-9-SP)3Not conducting between the device and OPC (Organic Photo…
Trouble Shooting StepsCauseSolutionParts1Charger malfunctioned or charge wire broken.Replace the drum unit.<Video Link>Drum unit (015-0333-22)2The high-voltage power board is faultyPlease check the power supply <Video Link>Power supply (002-B117-0-SP)3Main board malfunctioned.Replace the…
