Trouble Shooting StepsCauseSolutionParts1The lifetime of the drum near end.This will not affect the printing quality. But please prepare to order a new drum unit .Repleace Drum <Video Link>Drum unit (015-0333-22)
Trouble Shooting StepsCauseSolutionParts1Rear cover open sensor defectiveReplace the rear cover open sensor <Video Link>Rear cover open sensor (004-2738-9-SP) 2Main board malfunctionedReplace the main board. <Video Link>Main board (Please refer to…
Trouble Shooting StepsCauseSolutionParts1The front cover open sensor defective.Replace the front cover open sensor <Video Link>Front cover open sensor (008-0328-9-SP) 2The main board defective.Replace the main board. <Video Link>Main board (Please…
Trouble Shooting StepCauseSolutionParts1The paper empty sensor failed.Replace paper empty sensor.Paper empty sensor (007-0071-0-SP)2IFA98 board failed.Replace the IFA133.IFA133 (004-3315-9-SP)3Main board malfunctionedReplace the main board. <Video Link>Main board (Please refer to service…
Trouble Shooting StepsCauseSolutionParts1The toner cartridge toner will run outYou can continue printing since the printing quality will not be affected, just reminder the the toner remains is lower than 10%.<Video…
Trouble Shooting StepsCauseSolutionParts1The fuser is faulty.Replace the fuser.Fuser (002-B209-0-SP)
Trouble Shooting StepCauseSolutionParts2Duplex sensor is contaminated.Replace the SBA234Duplex sensor (004-2714-9-SP)3Duplex roller failed.Replace the duplex unit.Pleaes contact service people: [email protected] board malfunctioned.Replace the main board MBA795 <Video Link>Main board (004-3055-9-SP)
Trouble Shooting StepCauseSolutionParts1Foreign objects on the paper path.Clean the paper path.2IFA98 board failed.Replace IFA98 board.IFA98 (004-2785-9-SP)3Main board malfunctioned.Replace the main board MBA795 <Video Link>Main board (004-3055-9-SP) Clean the paper path.…
Trouble Shooting StepsCauseSolutionParts1Toner stock may be low.Replace the toner cartridge. <Video Link>Toner (015-0292-22)1The toner cartridge may not be installed correctlyInstall the toner cartridge correctly
Trouble Shooting StepsCauseSolutionParts1There is dirt in the paper pathWipe off the dirt. Please refer to <The spacing of the various rollers in the image> table below.2Dirt on the transfer roller.Wipe…
