Error Code 200031: Toner End of Life. Please Replace Toner Cartridge.
Trouble Shooting StepsCauseSolutionParts1The toner cartridge is running out of tonerPlease replace the new toner cartridge<Video Link>Toner (015-0273-22)
Image Problem: Vertical Lines.
Trouble Shooting StepsCauseSolutionParts1Toner Cartridge lifetime ends.Replace the new toner cartridge unit.<Video Link>Toner (015-0273-22)2Scratches or dirt on the fuser.Replace the fuser.220V Fuser (002-7476-0-SP)110V Fuser (002-7536-0-SP)3LSU malfunctioned.Replace the LSU unit.LSU unit (002-8794-0-SP)
Error Code 201610: Printer LPH Error.
Trouble Shooting StepCauseSolutionParts1LPH cable not connectReplace LPH FFC cable.FFC cable (104-5251-9-SP)
Error Code 201605: Fuser Error.
Trouble Shooting StepsCauseSolutionParts1The main board is faultyReplace the main board MBA795 <Video Link>Main board (004-3055-9-SP)
Others: No Power.
Trouble Shooting StepCauseSolutionParts1Adapter defective.Replace the adapter.Adapter (005-3131-9-SP)2UI broad defective.Replace the UI board UIA278.<Video Link>UI board (004-3571-9-SP)3Main broad defective.Replace the main board MBA946. <Video Link>Main BoardAD345G (004-3609-9-SP)AD345GN (004-3609B-9-SP)AD345GWN (004-3609C-9-SP)
Others: Button didn’t Work.
Trouble Shooting StepCauseSolutionParts1UI broad defective.Replace the UI board UIA278.<Video Link>UI board (004-3571-9-SP)2Main broad defective.Replace the main board MBA946. <Video Link>Main board AD345G (004-3609-9-SP)AD345GN (004-3609B-9-SP)AD345GWN (004-3609C-9-SP)
Others: Recognize Fail.
Icon Trouble Shooting StepCauseSolutionParts1USB cable defective.Replace the USB cable.USB cable (104-6126-9-SP)2Main broad defective.Replace the main board MBA946. <Video Link>Main board AD345G (004-3609-9-SP)AD345GN (004-3609B-9-SP)AD345GWN (004-3609C-9-SP)
Others: Wi-fi Function didn’t Work.
Trouble Shooting StepCauseSolutionParts1Wi-Fi dongle defective.Replace the Wi-Fi dongle.Wi-Fi dongle (008-5520-9-SP)2Main broad defective.Replace the main board MBA946. <Video Link>Main board AD345G (004-3609-9-SP)AD345GN (004-3609B-9-SP)AD345GWN (004-3609C-9-SP)
Image Problem: Width Vertical Lines.
Trouble Shooting StepCauseSolutionParts1CIS defective.Check which side of image you get the issue, then replace the CIS.Upper CIS. <Video Link>Lower CIS. <Video Link>CIS (008-1518B-9-SP)2Main broad defective.Replace the main board MBA946. <Video…
Image Problem: Color Variation.
Trouble Shooting StepCauseSolutionParts1Value wrong.Do the Learning Calibrration.Contact us.2CIS defective.Check which side of image you get the issue, then replace the CIS.Upper CIS. <Video Link>Lower CIS. <Video Link>CIS (008-1518B-9-SP)3Main broad defective.Replace…
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