Trouble Shooting StepCauseSolutionParts1Value wrong.Do the learning calibration.Contact us.2CIS defective.Check which side of image you get the issue, then replace the CIS.The upper CIS. <Video>The lower CIS. <Video>Upper CIS (002-A961-0-SP)Lower CIS…
Trouble Shooting StepCauseSolutionParts1Value wrong.Do the Learning Calibrration.Contact us.2CIS defective.Check which side of image you get the issue, then replace the CIS.The upper CIS. <Video>The lower CIS. <Video>Upper CIS (002-A303-0-SP)Lower CIS…
Trouble Shooting StepCauseSolutionParts1CIS defective.Check which side of image you get the issue, then replace the CIS.The upper CIS. <Video>The lower CIS. <Video>Upper CIS (002-A303-0-SP)Lower CIS (008-1536-9-SP)2Main broad defective.Replace the main…
Icon Trouble Shooting StepCauseSolutionParts１Scan sensor defective.Replace the bridge board BBA103. <Video>Bridge board (004-3471-9-SP)２Jam sensor defective.Replace the sensor board SBA306. <Video>Sensor board (004-3482-9-SP)３Main broad defective.Replace the main board MBA934(AD340G) or MBA941(AD340GN/AD340GWN).<Video>Main…
Icon Trouble Shooting StepCauseSolutionParts１Ultrasonic transmitter defective.Replace the bridge board BBA103. <Video>Bridge board (004-3471-9-SP)２Ultrasonic receiver defective.Replace the sensor board SBA306. <Video>Sensor board (004-3482-9-SP)３Main broad defective.Replace the main board MBA934(AD340G) or MBA941(AD340GN/AD340GWN).<Video>Main…
Icon Trouble Shooting StepCauseSolutionParts1ADF roller defects.Replace the ADF roller.ADF roller (002-A792-0-SP)3Paper in sensor defects.Replace the bridge board BBA103. <Video>Bridge board (004-3471-9-SP)4ADF motor defects.Replace the ADF motor. <Video>ADF motor (002-9819-0-SP)5Main broad…
LED Trouble Shooting StepCauseSolutionParts１Scan sensor defective.Replace the bridge board BBA92(AV332) or BBA76(AV332U). <Video>Bridge boardAV332 (004-3370-9-SP)AV332U (004-3250-9-SP)２Jam sensor defective.Replace the sensor board SBA293(AV332) or SBA301(AV332U). <Video>Sensor boardAV332 (004-3371-9-SP)AV332U (004-3448-9-SP)３Main broad defective.Replace…
Trouble Shooting StepCauseSolutionParts1Feeding in roller defects.Replace the feeding in roller.Feeding in roller (002-A295-0-SP)2Feeding out roller defects.Replace the feeding out roller.feeding out roller (002-A296-0-SP)
Trouble Shooting StepCauseSolutionParts1Adapter defects.Replace the adapter.Adapter:Brazil/Argentina/Latvia (002-9735-0-SP)China (002-9728-0-SP)Europe/Hong Kong (002-9729-0-SP)United States (002-9733-0-SP)Australia (002-9732-0-SP)Korea (002-9734-0-SP)India (002-9736-0-SP)2UI broad defects.Replace the UI broad UIA236. <Video>UI broad (004-3249-9-SP)3Main broad defects.Replace the main board MBA942.…
