Others: Recognize Fail.
Trouble Shooting StepCauseSolutionParts1USB cable defective.Replace the USB cable.USB cable (104-6126-9-SP)2Main broad defective.Replace the main board MBA842.Main board AD6090 (004-3272-9-SP)AD6090N (004-3272A-9-SP)
Error Code 2036: Ultrasonic Sensor Error.
Icon Trouble Shooting StepCauseSolutionParts1Ultrasonic receiver broad defective.Replace the ultrasonic receiver broad SBA277.Ultrasonic receiver broad (004-3201-9-SP)2Ultrasonic transmitter broad defective.Replace the ultrasonic transmitter broad SBA278.Ultrasonic transmitter board (004-3202-9-SP)3Main broad defective.Replace the main…
Error Code 2037: ADF Front/Rear AFE R/W Test Error.
Icon Trouble Shooting StepCauseSolutionParts1CCD defective.Check both the upper and lower CCD.Upper CCD (002-A975-0-SP)Lower CCD (002-A970-0-SP)2Main broad defective.Replace the Main board MBA1004. <Video Link>Main board AD380 (004-3770-9-SP)AD380N (004-3770A-9-SP)AD380WN (004-3770B-9-SP)
Error Code 2024: NVRAM R/W Test Error.
Icon Trouble Shooting StepCauseSolutionParts1Main broad defective.Replace the Main board MBA1004. <Video Link>Main board AD380 (004-3770-9-SP)AD380N (004-3770A-9-SP)AD380WN (004-3770B-9-SP)
Error Code 3003: DRAM R/W Test Error.
Icon Trouble Shooting StepCauseSolutionParts1Main broad defective.Replace the Main board MBA1004. <Video Link>Main board AD380 (004-3770-9-SP)AD380N (004-3770A-9-SP)AD380WN (004-3770B-9-SP)
Error Code 3010: Lamp error (Upper Optical Unit).
Icon Trouble Shooting StepCauseSolutionParts1Lower CIS defective.Replace the upper CCD.Upper CCD (002-A975-0-SP)2Main broad defective.Replace the Main board MBA1004. <Video Link>Main board AD380 (004-3770-9-SP)AD380N (004-3770A-9-SP)AD380WN (004-3770B-9-SP)
Error Code 2014: ADF Cover Open.
Icon Trouble Shooting StepCauseSolutionParts1Cover open sensor broad defective.Replace the cover open sensor board SBA285. <Video Link>Sensor board (004-3276-9-SP)2Main broad defective.Replace the Main board MBA1004. <Video Link>Main board AD380 (004-3770-9-SP)AD380N (004-3770A-9-SP)AD380WN…
Error Code 3101: Multi-Feed Error.
Icon Trouble Shooting StepCauseSolutionParts1Ultrasonic reveicer broad defective.Replace the sensor board SBA276 <Video Link>Ultrasonic reveicer board (004-3188-9-SP)2Ultrasonic transmitter broad defective.Replace the sensor board SBA222. <Video Link>Ultrasonic transmitter board (004-2573-9-SP)3Main broad defective.Replace…
Error Code 2013: Paper Jam.
Icon Trouble Shooting StepCauseSolutionParts１Scan seosor defective.Replace the sensor board SBA276 <Video Link>Ultrasonic reveicer board (004-3188-9-SP)２Jam sensor defective.Replace the sensor wheel <Video Link> & sensor broad SBA222 <Video Link>Jam sensor board…
Image Problem: Low Fusing Quality.
Trouble Shooting StepCauseSolutionParts1Fuser defective.Replace fuser.Fuser (015-0301-0)2LVPS (Low-Voltage Power Supply) defective.Replace LVPS.LVPS (005-3140-9-SP)
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